ERP Onboarding Specialist

The Access Group; Loughborough; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

The Access Group is hiring an ERP implementation professional to onboard new ERP customers, guide through change, and maximise value from software investments. You will build trusted relationships with stakeholders, configure systems, support data migrations, and deliver user training to drive adoption.

Day-to-day you will manage multiple customer engagements, balance priorities, and contribute to continuous service improvements.

Qualifications

• You are a customer-focused ERP professional who enjoys guiding customers through change and helping them get the most value from their software investment.
• You build trusted relationships, communicate confidently with stakeholders, and have a strong understanding of business and finance processes.
• You thrive in a project-based environment and enjoy balancing multiple priorities while delivering an outstanding customer experience.

Responsibilities

• Onboard new ERP customers, managing implementation projects to ensure successful, timely, and high-quality delivery.
• Build trusted relationships with key stakeholders, acting as an adviser throughout the implementation journey.
• Configure systems, support data migrations, develop project documentation, and deliver user training to drive successful adoption.
• Continuously improve processes and contribute ideas that enhance service quality, customer outcomes, and time-to-value.

Job description

The Access Group is hiring an ERP implementation professional to onboard new ERP customers, guide through change, and maximise value from software investments. You will build trusted relationships with stakeholders, configure systems, support data migrations, and deliver user training to drive adoption.

Day-to-day you will manage multiple customer engagements, balance priorities, and contribute to continuous service improvements.