ERP & Cloud Operations Analyst

Aggreko, LLC; Glasgow; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Pension plan

Bonus scheme

Life Assurance

Hybrid working

Job summary

Aggreko in Glasgow is seeking an Analyst–Application Management and Operations to support the CloudSuite ERP system, diagnose issues, and manage change and release processes. You’ll monitor application health, investigate data and integration challenges, and collaborate with internal teams and vendors to deploy improvements.

The role emphasizes proactive problem solving, strong communication, and adaptability in a hybrid work environment, with ERP experience and ITIL knowledge preferred.

Qualifications

• Experience with troubleshooting, performance optimization and cloud environments (Azure preferred).
• Analytical, organized, proactive with strong communication skills.
• Experience with ERP systems (Infor CloudSuite preferred) and SQL knowledge.
• ITIL Foundation certification is an advantage.

Responsibilities

• Manage and prioritise requests related to CloudSuite ERP (incidents, problems, changes, DevOps).
• Monitor events, alerts, and performance for CloudSuite environments.
• Investigate data, integrations and workflow issues with internal and external teams.
• Deploy improvements and new features via change and release processes.
• Manage incidents to restore service quickly and prevent recurrences.
• Create reports and dashboards to track application health and opportunities for improvement.
• Configure and maintain security for the Infor OS platform.
• Contribute to the technical roadmap and continuous improvement of services.

Skills

Azure

SQL

ERP systems

Analytical thinking

Communication

Education

Bachelor's degree

Tools

Infor OS

Infor CloudSuite

Job description

Aggreko in Glasgow is seeking an Analyst–Application Management and Operations to support the CloudSuite ERP system, diagnose issues, and manage change and release processes. You’ll monitor application health, investigate data and integration challenges, and collaborate with internal teams and vendors to deploy improvements.

The role emphasizes proactive problem solving, strong communication, and adaptability in a hybrid work environment, with ERP experience and ITIL knowledge preferred.