eRostering Specialist

Frimley Health NHS Foundation Trust; Ascot; On-site; GBP 34,000 - 48,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking an eRostering Specialist to support implementation and optimisation of workforce deployment systems. You will work with operational, clinical, and corporate teams to maximise system use, improve rostering performance and ensure data accuracy.

The role includes training, system support and liaison with payroll processes. The post requires experience with Optima, rostering systems and information governance.

Qualifications

• Experience of using Optima for rostering and scheduling
• Proven ability to design and deliver training on complex systems
• Knowledge of records management, information governance and data protection standards

Responsibilities

• Support implementation and development of workforce deployment systems across the Trust
• Collaborate with managers and clinical teams to improve rostering performance
• Develop and deliver system training programmes and provide ongoing user support
• Provide advanced system administration support and resolve complex issues
• Monitor roster KPIs and generate management information reports

Skills

Optima

System training delivery

Systems administration

Education

RLDatix Academy training/accreditation

ECDL / Microsoft Office Specialist

Job description

Job Overview

The eRostering Specialist is responsible for supporting the implementation, development and optimisation of workforce deployment systems across the Trust. The post holder works closely with the eRostering team manager liaising with operational, clinical and corporate teams to maximise the effective use of eRostering and related workforce systems, improve rostering performance, provide specialist system support and training, and ensure data accuracy and compliance with organisational processes. The role also supports payroll-related activities, system integration projects, performance monitoring and continuous service improvement, while deputising for the eRostering Manager when required.

Main duties of the job

• Support the implementation, rollout and ongoing development of workforce deployment systems and additional system functionality across the Trust.
• Work with managers, clinical and operational teams to improve rostering practices, drive performance improvements and promote best practice.
• Develop and deliver system training programmes and provide ongoing support to ensure users can fully utilise the systems.
• Provide specialist advice and advanced system administration support, resolving complex system issues and escalating where appropriate.
• Monitor roster performance against agreed KPIs, analyse data and produce management information reports to support decision‑making.
• Support the development and maintenance of interfaces between workforce deployment systems and other HR systems, including ESR, temporary staffing and expenses systems.
• Assist with payroll-related processes and the resolution of pay queries and discrepancies.
• Plan, test and implement system upgrades and enhancements, ensuring effective communication, training and risk management.
• Respond to information requests and support compliance with information governance and Freedom of Information requirements.
• Provide day-to‑day supervision, training and development of designated team members and contribute to service improvement initiatives.

Working for our organisation

Visa Sponsorship

This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Why Join Frimley Health NHS Foundation Trust?

At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.

As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.

We also recognise the importance of a healthy work‑life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part‑time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.

Join Us

Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward‑thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.

Frimley Health Trust benefits on Vimeo

Detailed Job Description And Main Responsibilities

For full details of the role, responsibilities, and person specification, please refer to the attached Job Description document.

Person specification

Experience

Essential criteria

• Experience of using Optima
• Experience of designing and delivering training

Desirable criteria

• Systems administration experience

Qualifications

Essential criteria

• RLDatix Academy training/accreditation or equivalent experience
• ECDL, Microsoft Office Specialist qualification, or equivalent experience

Desirable criteria

• PRINCE2 or equivalent project management qualification

Skills/Knowledge

Essential criteria

• Knowledge of records management, information governance and data protection standards

Desirable criteria

• Project management skills and experience

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy - FHFT 2030 - sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values - Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation - we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state‑of‑the‑art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future‑proofed, featuring on‑site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.