Erasmus+ Programme Support & Compliance Officer

British Council; Cardiff; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

The British Council is seeking an E+ Programme Support Officer to provide operational and administrative support to Erasmus+ programme activities. The role reports to the Programme Support Manager and involves coordinating processes, templates, and guidance to ensure high-quality delivery across the programme lifecycle.

The 2-year fixed-term contract is hybrid with office locations in Cardiff, London, Edinburgh, Belfast and Manchester.

Qualifications

• Experience in an administrative or operational support role.
• Experience working with processes, systems, or documentation.
• Ability to work in a structured and process-driven environment.
• Experience working collaboratively within a team.
• Desirable: Experience in programme or project delivery environments.
• Desirable: Knowledge of Erasmus+ or similar programmes.
• Desirable: Experience using digital systems for data management.
• Desirable: Exposure to process improvement or operational support activities.

Responsibilities

• Provide administrative and operational support across the programme lifecycle stages and reinforce best practices.
• Analyse project data and performance, reporting on progress and recommending corrective action.
• Coordinate, maintain and update operational documentation and templates.
• Ensure documents are accessible, version-controlled, and aligned to current processes.
• Support the translation of requirements into clear and user-friendly materials.
• Support the consistent application of programme processes and standards.

Skills

Organisational skills

Administrative skills

Process following

Attention to detail

Communication

Teamwork

Time management

Problem solving

Education

Degree or equivalent

Job description

The British Council is seeking an E+ Programme Support Officer to provide operational and administrative support to Erasmus+ programme activities. The role reports to the Programme Support Manager and involves coordinating processes, templates, and guidance to ensure high-quality delivery across the programme lifecycle.

The 2-year fixed-term contract is hybrid with office locations in Cardiff, London, Edinburgh, Belfast and Manchester.