ER specialist - minimum 3 months

Oakleaf Partnership; Greater London; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A leading recruitment firm in Greater London is seeking an experienced Employee Relations Specialist to provide comprehensive ER support. This role involves managing complex employee cases, ensuring legal compliance, and offering guidance to managers. The ideal candidate will possess a strong understanding of UK employment law, excellent problem-solving skills, and a CIPD qualification is desirable. A hybrid working model is offered, making it an attractive opportunity for the right individual.

Qualifications

• Proven experience in an Employee Relations role with end-to-end case management.
• Ability to handle low-level and complex ER cases with professionalism.
• Strong knowledge of UK employment law and ER best practices.

Responsibilities

• Manage end-to-end employee relations cases.
• Provide advice and coaching on ER policies.
• Lead formal processes like investigations and hearings.
• Ensure compliance with employment legislation.
• Draft documentation including outcome letters.
• Identify trends and recommend process improvements.
• Support organisational change initiatives.
• Build relationships with HR and stakeholders.

Skills

Employee relations

Problem-solving

Communication

UK employment law knowledge

Organisational skills

Education

CIPD qualification (Level 5 or above)

Job description

Employee Relations Specialist

£350 per day, circa 3 months, January start, Hybrid, Central London

About the Role

We are seeking an experienced Employee Relations Specialist to provide expert, end-to-end ER support across the business. This role will manage a varied caseload, ranging from low-level employee issues through to complex, high-risk and sensitive cases, ensuring consistent, fair and legally compliant outcomes. You will act as a trusted advisor to managers and leaders, offering pragmatic guidance while balancing commercial needs with employee wellbeing and best practice.

Key Responsibilities

• Manage end-to-end employee relations cases
• Provide expert advice and coaching to managers on ER policies, procedures and best practice.
• Lead and support formal processes, including investigations, hearings and appeals.
• Ensure ER cases are handled in line with employment legislation, internal policies and ACAS guidance.
• Draft clear and accurate documentation, including outcome letters and case summaries.
• Identify trends and proactively recommend improvements to ER processes and policies.
• Support organisational change initiatives from an ER perspective (e.g. restructures, consultations, TUPE where applicable).
• Build strong working relationships with HR colleagues, legal advisors and key stakeholders.

About You

• Proven experience in an Employee Relations role, with full end-to-end case management.
• Demonstrable ability to handle both low-level and highly complex ER cases with confidence and professionalism.
• Strong working knowledge of UK employment law and ER best practice.
• Excellent investigation, problem-solving and decision-making skills.
• Confident communicator, able to influence and challenge stakeholders at all levels.
• Highly organised with the ability to manage multiple cases and competing priorities.
• CIPD qualification (Level 5 or above) or equivalent experience is desirable.