ER & Policy Project Manager

Virgin Media O2; Manchester; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Bupa healthcare

Wellbeing support

Life cover

Pension

Generous holiday (birthday off)

Electric vehicle lease (EV)

Cycle2Work scheme

Dental insurance

Virgin Family platform access

O₂ Priority app access

Job summary

Virgin Media O2 is seeking an ER & Policy Project Manager to turn strategic people priorities into practical roadmaps, improving the employee experience. You will coordinate cross‑functional teams, use feedback, survey results, and ER data to inform senior leadership decisions, and support engagement campaigns, consultations, and policy changes.

Strong data interpretation and AI‑enabled delivery are valued.

Qualifications

• Experience managing projects in HR, Employee Relations or similar environment.
• Ability to interpret data and communicate insight clearly through presentations.
• Awareness of employment law and experience supporting change implementation.
• Experience using digital and AI tools to improve delivery.

Responsibilities

• Lead projects from initial idea through to delivery within Employee Relations & Policy.
• Build plans, manage milestones and coordinate stakeholders across the business.

Skills

Project management

Stakeholder management

Data interpretation

Employment law awareness

Digital and AI tools

Job description

About The Role

As ER & Policy Project Manager, you’ll turn strategic people priorities into clear, practical roadmaps that improve the employee experience. Sitting within our Employee Relations & Policy team, you’ll lead projects from initial idea through to delivery, helping us listen, respond and continuously improve across employee relations, policy, employee voice and our Belonging Networks. You’ll build plans, manage milestones and bring together stakeholders from across the business to achieve shared outcomes. You’ll use employee feedback, survey results and ER data to create compelling recommendations for senior leaders, while supporting engagement campaigns, consultation activity, workplace adjustments and policy changes. Digital and AI tools will help you uncover insight, strengthen delivery and make a measurable difference.

Who we are

At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage. We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys. Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard‑to‑connect places. You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.

Summary

Location
Birmingham, London, Manchester, Reading
Posted Date
02-Sep-2026
Ref #
75361

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person. That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross‑functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.

Accessible, inclusive and equitable for all

We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.

The must haves

• Experience managing or coordinating projects in HR, Employee Relations or a similar environment
• Strong organisational and stakeholder management skills
• Ability to interpret data and communicate insight clearly through presentations
• Awareness of employment law and experience supporting change implementation
• Experience using digital and AI tools to improve delivery

The other stuff we are looking for

• Experience supporting Belonging Networks or employee engagement initiatives
• Exposure to trade unions or consultation forums
• Familiarity with agile or flexible delivery approaches

What's in it for you

• We know life isn’t just about work, so our benefits are built to support you in the moments that matter. You’ll get Bupa healthcare, wellbeing support, life cover, a pension and generous holiday –plus your birthday off.
• And there’s more. Enjoy some extra perks on us, with optional electric vehicle lease and Cycle2Work schemes, dental insurance, neurodiversity assessments, and brilliant discounts on broadband, TV and mobile. You’ll even get access to the Virgin Family platform and the O₂ Priority app, with exclusive rewards, experiences and chances to attend events at The O₂ and beyond.