ER Consultant

Everywhen; Cirencester; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

26 days + holidays

35 hour week

Career progression across Ardonagh

Learning & development

Pension scheme

Employee Assistance program

Corporate discounts

Volunteer day

ACT donation matching

Spotlight Awards

Job summary

Everywhen, part of the Ardonagh family, is hiring an Employee Relations Consultant to guide managers on disciplinary, grievance, absence and performance matters, ensuring policies and employment law are applied consistently.

You will coach managers, balance compliance with commercial needs, manage ER cases, and help develop HR policies while building strong stakeholder relationships in a fast-paced, inclusive environment.

Qualifications

• Proven experience in Employee Relations, HR Advisor or similar HR role.
• Strong knowledge of employment law and ER best practice.
• Excellent coaching, influencing and stakeholder management.
• Ability to handle complex and sensitive situations with professionalism.

Responsibilities

• Provide expert advice on disciplinary, grievance, absence and performance cases.
• Coach managers to handle issues in line with policies and law.
• Balance compliance with a pragmatic, commercial approach to decisions.
• Manage ER cases efficiently with timely outcomes.
• Build relationships with managers and stakeholders across the business.
• Share knowledge to support continuous HR improvements.
• Contribute to review and development of HR policies and guidance.
• Support a collaborative, customer-focused HR culture.

Skills

Employee Relations experience

Employment law knowledge

Coaching & stakeholder mgmt

Communication skills

Independent & team working

CIPD qualification in progress

Education

CIPD qualification in progress

Job description

This home based role sits at the heart of supporting managers through people-related challenges, combining strong employment law knowledge with practical, commercially focused HR advice. We're looking for an experienced Employee Relations professional who can build trusted relationships, coach managers with confidence and help drive positive outcomes across the business.

About the Role

As an Employee Relations Consultant, you will provide expert guidance and support to managers on a wide range of employee relations matters, ensuring policies, procedures and employment legislation are applied consistently and effectively.

Working closely with colleagues across HR, you'll coach and influence managers to build their confidence in handling people issues, helping to create positive employee experiences while supporting business objectives.

Key Responsibilities

• Provide expert advice and guidance on employee relations matters including disciplinary, grievance, absence, performance and other people-related cases.
• Coach and support managers to confidently manage employee issues in line with company policies and employment law.
• Balance compliance with a pragmatic, commercial approach to decision-making.
• Manage ER cases efficiently, ensuring timely and consistent outcomes.
• Build strong relationships with managers and stakeholders across the business.
• Share knowledge and best practice to support continuous improvement and consistency within the HR team.
• Contribute to the review and development of HR policies, procedures and guidance materials.
• Support a collaborative, customer-focused HR culture.

About You

We're looking for someone who has:

• Proven experience in an Employee Relations, HR Advisor or similar HR role.
• Strong knowledge of employment law and employee relations best practice.
• Excellent coaching, influencing and stakeholder management skills.
• The ability to handle complex and sensitive situations with professionalism and sound judgement.
• Strong organisational skills and the ability to manage multiple priorities effectively.
• Experience working independently while also contributing as part of a wider team.
• Excellent communication skills and the ability to build credibility quickly.
• A CIPD qualification, or be working towards one.

Desirable

• Experience partnering with operational leaders to support business objectives.
• A strong understanding of how effective HR practices contribute to organisational performance.

What You'll Bring

You will be a proactive, solutions-focused HR professional who thrives on building relationships, solving problems and supporting managers to achieve the best outcomes for their teams and the business.

If you're passionate about employee relations and enjoy working in a fast-paced, collaborative environment, we'd love to hear from you.

In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays, increasing with length of service
• 35 hour working week
• Opportunity to progress your career across the entire Ardonagh family
• Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
• Pension scheme for when you feel it’s time to retire
• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
• One day paid volunteering to give back to our communities
• Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
• The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

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Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our standard benefits page