ER and Investigations Manager

Peloton Interactive; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Peloton Interactive is seeking an organized Manager, International TMR to join our global People team. You will report to the Sr. Director, TMR and lead employee relations across the EMEA region, focusing on risk mitigation, training, and data-driven insights.

You will investigate and resolve grievances, guide managers on performance issues, develop training programs, and partner with People Business Partners and Global Employment Law to ensure fair processes across jurisdictions.

Qualifications

• Demonstrated HR/ER experience with investigations and policy.
• Strong knowledge of international employment law.
• Ability to handle confidential information with discretion.
• Strong mediation and conflict resolution skills.

Responsibilities

• Investigation Management: Independently prioritize and manage an investigation caseload with objective reporting.
• Proactive ER: Analyze data and regional trends to mitigate risk.
• Labor Relations: Act as SME for regional labor relations and ensure compliance.
• Performance Management: Guide leaders on fair, defensible performance actions.
• Stakeholder Partnership: Collaborate with PBPs, GEL, and business leaders.

Skills

Employee relations

Investigation management

Employment law

Training programs

Data analysis

Stakeholder management

Job description

We are seeking an organized, proactive, and collaborative Manager, International TMR to join our global People team. In this critical role, you will report to the Sr. Director, TMR and serve as the primary lead for employee relations matters across the EMEA region.

You will contribute to the evolution of our proactive employee relations framework, focusing on risk mitigation through training, early conflict resolution, and data-driven insights. You will serve as a trusted subject matter expert, directly managing the investigation, documentation, and resolution of team member grievances, providing guidance on performance management, developing manager training programs, and offering specialized employee relations consultation.

KEY RESPONSIBILITIES

• Investigation Management: Independently prioritize and manage an investigation caseload, balancing proper documentation, comprehensive interviews, stakeholder communication, concise fact-based report writing. Ensure all matters are handled with objectivity and urgency. Balance compliance with local employment laws, and company policy while maintaining a positive employee experience. Provide leadership with practical, high-judgment recommendations to enable sound and equitable decisions.
• Proactive ER: Synthesize and analyze case data and regional trends to identify early-stage issues. Drive proactive risk mitigation by providing leaders with actionable insights that improve organizational health and reduce legal exposure.
• Labor Relations: Serve as the subject matter expert for regional labor relations. Lead engagement and consultation processes as necessary to ensure compliance with local collective labor mandates.
• Performance Management: Provide expert guidance and coaching to people leaders on performance management processes. Ensure performance actions are legally defensible and strictly adhere to "fair process" standards across non-at-will jurisdictions.
• Stakeholder Partnership: Foster strong, collaborative partnerships with People Business Partners (PBPs), Global Employment Law (GEL), and business leaders. Act as a trusted advisor to ensure a consistent TMR framework across a complex, global organization.

QUALIFICATIONS & SKILLS

• Demonstrated, progressive HR/ER experience with a focus on employee relations, investigations, employment law, HR policy, and training.
• Deep, practical knowledge of international employment law and labor regulations.
• Ability to handle sensitive and confidential information with maturity, discretion and professionalism. Impeccable instincts for balancing objectivity with care.
• Strong mediation and conflict resolution skills that demonstrate flexibility, creativity, strong business acumen, and high emotional intelligence.
• Ability to manage competing priorities, track SLAs, and handle a high-volume international caseload across multiple time zones.
• Clear, concise writing and communication skills with a proven track record of influencing and collaborating across all management levels and functional areas.
• Experience handling employee relations matters with a diverse workforce, including both hourly and corporate populations.

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [e-mail]. At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.