Er Advisor

Davies; Royton; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Pension

Life assurance

Cycle to Work

Davies Incentive Plan

Job summary

Davies is seeking an experienced ER Advisor to partner with managers on complex employee relations matters. The role focuses on disciplinaries, grievances, absence management, and performance management to deliver effective HR support and a productive employee experience.

CIPD qualification or equivalent is desirable, with strong ER background and customer focus. The role involves guidance, documentation, and involvement in HR projects within a professional services environment.

Qualifications

• CIPD qualification or equivalent.
• Extensive employee relations experience and a customer-focused approach.
• Desirable experience in a professional services environment.
• IT literate and proficient in MS Office (Outlook, Word, Excel, PowerPoint).
• Experience with HR/recruitment systems is advantageous.

Responsibilities

• Provide guidance to line managers on formal and informal ER matters including performance management, grievances and absence management.
• Attend disciplinary hearings as management representative or assist in investigations and disciplinaries.
• Offer advice on ER issues affecting morale, recognition, engagement and communication.
• Document and maintain records for ER actions and update policies per Employment Law changes.
• Monitor patterns and report ER concerns to HRBPs; contribute to monthly ER KPIs and reports.
• Assist in change management programmes and restructures as needed.

Skills

CIPD qualified

Employee relations

Customer focus

IT literate

MS Office

HR systems experience

Education

CIPD qualification

Tools

HR recruitment systems

HRIS

Job description

Are you an experienced ER professional who enjoys partnering with managers to navigate complex employee relations matters? We're looking for someone with a strong ER background who can provide expert guidance on disciplinaries, grievances, performance management, absence cases, and organisational change, while helping to create a positive and productive employee experience.
If you're CIPD qualified (or equivalent) and passionate about delivering practical, commercially focused HR support, we'd love to hear from you.
As the ER Advisor you will be responsible for assisting and guiding Line Managers on how to manage all employee relation matters such as disciplinaries, grievances, appeal and absence management to enable delivery of the HR Strategy and associated people plans.

What will your day look like:

• Provide guidance and support to line managers on the correct application of both formal and informal ER matters, including performance management, grievances and absence management.
• Assist (e.g. attend disciplinary hearings as management representative) or participate in formal ER matters where appropriate to do so (e.g. undertake investigations and disciplinaries). Most often however, the expectation is for you to assist and guide line managers through this process.
• Provide wider levels of advice and guidance on ER matters addressing issues of morale, employee recognition, employee engagement and communication.
• Help prepare, organise and maintain any documentation needed to assist informal or formal ER actions (including updating policies in accordance with Employment Law Changes)
• Monitor and report to HRBPs any patterns of concerns which cover morale, behavioural and other ER concerns as identified through your daily transactions with the business areas
• Provide KPIs and input into the monthly HRBP reports on ER matters
• Assist in change management programmes and restructures when appropriate to do so
• Provide cover and assistance where required to other business areas of the firm which require ER assistance
• Liaise with the business on generalist ER matters and become involved in HR projects where appropriate to do so.
• The above list is not exhaustive and the post holder will be required to assist with other HR matters as appropriate.

Knowledge and Abilities:

• CIPD qualified or equivalent
• Extensive employee relations experience and be highly customer focussed
• It is desirable (though not essential) for the successful candidate to have experience of working within a professional services environment
• IT Literate;
• Proficient in MS Office to include Outlook, Word, Excel, PowerPoint
• Ideally to have had some experience of using HR/Recruitment systems

Required Soft Skills

• Personal Effectiveness
• Excellent interpersonal skills: To include an excellent phone manner and excellent written and verbal communication
• Team Commitment : Values others perspective
• Resilience: Adopts strategies to manage pressure and has an ability to remain approachable at all times and act as an ambassador for the business
• Passion for Growth and Improvement: Does an outstanding job and has an ability to identify means of continuously improving the service
• Embracing Change: Responds positively to change
• Client Care: Responds professionally to client requests and had an ability to maintain an even disposition whilst handling sensitive and/or confidential material
• Decision Making: Operates within formal authority
• Commercial Insight: Considers some commercial implications when providing ER advice to line managers
• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities
• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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