Equine Office Coordinator - Client Care & Scheduling

Inspiring Vet Care; Newbury; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

6.6 weeks' annual leave

Healthcare Cash Plan

Cycle to Work scheme

Learning and development opportunities

Job summary

Inspiring Vet Care in Newbury seeks an Equine Secretary to join the busy Equine Office. You will handle telephone inquiries, book appointments, maintain the diary, and assist with client communications, payments and patient admissions. There is occasional Saturday work within a 35-hour week.

The role requires excellent equine knowledge, a confident phone manner, and proficiency in Microsoft Office and Outlook. Training is provided and career development is supported.

Qualifications

• Excellent equine knowledge is essential.
• Confident and friendly telephone manner for client interactions.
• Competent in Microsoft Office and Outlook.

Responsibilities

• Respond to and manage incoming telephone inquiries.
• Schedule client appointments and maintain the appointment diary.
• Process client payments and manage patient admissions/onboarding.

Skills

Telephone manner

Equine knowledge

Microsoft Office

Outlook

Team player

Work under pressure

Tools

Microsoft Office

Outlook

Job description

Inspiring Vet Care in Newbury seeks an Equine Secretary to join the busy Equine Office. You will handle telephone inquiries, book appointments, maintain the diary, and assist with client communications, payments and patient admissions. There is occasional Saturday work within a 35-hour week.

The role requires excellent equine knowledge, a confident phone manner, and proficiency in Microsoft Office and Outlook. Training is provided and career development is supported.