EP Electrophysiology Tech Specialist - On-site Support

J&J Family of Companies; Wokingham; On-site; GBP 65,000 - 90,000; Full time

Job summary

J&J Family of Companies is seeking a Technical Specialist to support the London North region in Electrophysiology. You will provide on-site clinical and technical support, guide physicians through CARTO workflows, and help adopt new EP technologies across accounts.

The role requires a biomedical engineering or related degree and a strong commitment to patient safety, product performance, and knowledge sharing within the team.

Qualifications

• Degree in Biomedical Engineering, Clinical Physiology, Life Sciences or a related field.

Responsibilities

• Provide on-site technical support during electrophysiology procedures.
• Support physicians with mapping, navigation and ablation workflows using the CARTO platform.
• Troubleshoot technical issues in real time during procedures.
• Ensure high standards of patient safety and product performance.
• Deliver training for consultants, cardiac physiologists, nurses and cath lab staff.
• Support new technology launches and clinical adoption programmes.
• Develop centres of excellence through education and best-practice sharing.
• Partner with Account Managers, Regional Sales Managers and Clinical Development Managers.
• Identify opportunities to increase technology utilisation and procedural efficiency.
• Support competitive conversions and implementation plans.
• Become a subject matter expert across the EP portfolio.
• Maintain knowledge of clinical evidence, guidelines and competitor technologies.
• Support investigations and resolution of product-related queries.
• Operate in accordance with J&J Credo values, HCC requirements and company policies.
• Maintain accurate documentation and reporting.
• Participate in adverse event and complaint reporting as required.

Skills

Technical problem solving

Clinical credibility

Communication and influencing

Learning agility

Teamwork and collaboration

Education

Degree in Biomedical Engineering/Clinical Physiology/Life Sciences or related field

Tools

CARTO platform

Job description

J&J Family of Companies is seeking a Technical Specialist to support the London North region in Electrophysiology. You will provide on-site clinical and technical support, guide physicians through CARTO workflows, and help adopt new EP technologies across accounts.

The role requires a biomedical engineering or related degree and a strong commitment to patient safety, product performance, and knowledge sharing within the team.