Technical Specialist |Johnson & Johnson MedTech | Electrophysiology | London North

J&J Family of Companies; Wokingham; On-site; GBP 65,000 - 90,000; Full time

Job summary

J&J Family of Companies is seeking a Technical Specialist to support the London North region in Electrophysiology. You will provide on-site clinical and technical support, guide physicians through CARTO workflows, and help adopt new EP technologies across accounts.

The role requires a biomedical engineering or related degree and a strong commitment to patient safety, product performance, and knowledge sharing within the team.

Qualifications

• Degree in Biomedical Engineering, Clinical Physiology, Life Sciences or a related field.

Responsibilities

• Provide on-site technical support during electrophysiology procedures.
• Support physicians with mapping, navigation and ablation workflows using the CARTO platform.
• Troubleshoot technical issues in real time during procedures.
• Ensure high standards of patient safety and product performance.
• Deliver training for consultants, cardiac physiologists, nurses and cath lab staff.
• Support new technology launches and clinical adoption programmes.
• Develop centres of excellence through education and best-practice sharing.
• Partner with Account Managers, Regional Sales Managers and Clinical Development Managers.
• Identify opportunities to increase technology utilisation and procedural efficiency.
• Support competitive conversions and implementation plans.
• Become a subject matter expert across the EP portfolio.
• Maintain knowledge of clinical evidence, guidelines and competitor technologies.
• Support investigations and resolution of product-related queries.
• Operate in accordance with J&J Credo values, HCC requirements and company policies.
• Maintain accurate documentation and reporting.
• Participate in adverse event and complaint reporting as required.

Skills

Technical problem solving

Clinical credibility

Communication and influencing

Learning agility

Teamwork and collaboration

Education

Degree in Biomedical Engineering/Clinical Physiology/Life Sciences or related field

Tools

CARTO platform

Job description

We are seeking a highly motivated Technical Specialist (TS) to support the London North region within our Electrophysiology (EP) business. Technical Specialist will provide expert clinical and technical support for J&J MedTech Electrophysiology technologies, partnering with physicians, physiologists and cath lab teams to drive safe and effective adoption of CARTO, VARIPULSE, OPTRELL, SoundStar, DE STSF and future EP technologies across London North accounts., Clinical Case Support

• Provide on-site technical support during electrophysiology procedures.
• Support physicians with mapping, navigation and ablation workflows using the CARTO platform.
• Troubleshoot technical issues in real time during procedures.
• Ensure high standards of patient safety and product performance.

Customer Education & Training

• Deliver training for consultants, cardiac physiologists, nurses and cath lab staff.
• Support new technology launches and clinical adoption programmes.
• Develop centres of excellence through education and best-practice sharing.

Account Development

• Partner with Account Managers, Regional Sales Managers and Clinical Development Managers.
• Identify opportunities to increase technology utilisation and procedural efficiency.
• Support competitive conversions and implementation plans.

Technical Expertise

• Become a subject matter expert across the EP portfolio.
• Maintain knowledge of clinical evidence, guidelines and competitor technologies.
• Support investigations and resolution of product-related queries.

Compliance & Quality

• Operate in accordance with J&J Credo values, HCC requirements and company policies.
• Maintain accurate documentation and reporting.
• Participate in adverse event and complaint reporting as required.
  Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients., Degree in Biomedical Engineering, Clinical Physiology, Life Sciences or a related field.

Key Competencies

• Technical problem solving
• Customer focus
• Clinical credibility
• Communication and influencing
• Learning agility
• Teamwork and collaboration
• Resilience under pressure, Business Behavior, Communication, Consulting, Cross-Selling, Customer Centricity, Customer Effort Score, Customer Retentions, Execution Focus, Goal Attainment, Hospital Operations, Innovation, Market Research, Medicines and Device Development and Regulation, Sales, Solutions Selling, Sustainable Procurement, Vendor Selection
  At Johnson & J&J, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com (https://www.jnj.com.) .
• As guided by Our Credo, Johnson & J&J is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & J&J, we respect the diversity and dignity of our employees and recognize their merit.
  

Locations

• Harefield
• Hammersmith
• St Thomas'
• Cromwell
• Harley Street
• Barnet
• Watford
• wellington
• Basildon

Leadership & Credo

• Demonstrate Johnson & J&J Credo values and Leadership Imperatives in all interactions.
• Foster collaboration, accountability, innovation, and customer-centric decision-making.
• Ensure compliance with all Healthcare Compliance, Quality, and business policies.
• Be part of the next frontier in electrophysiology. Transform patient outcomes. Lead innovation.