Environmental Caretaking Coordinator – Worcester

Platform Housing Group; Worcester; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Family friendly policies

Medicash membership

Health Cash Plan

Pension contributions up to 12%

Learning and Development

Employee rewards and recognition

Job summary

Platform Housing Group in Worcester is seeking an experienced Administrator/Coordinator to join the Estates team as an Environmental Co-ordinator. Based in our Worcester office, you will provide essential administration and coordination support to Environmental Caretaking teams and management.

This full-time role involves coordinating services with colleagues, customers and local authorities, maintaining records and compliance documentation, and handling enquiries to keep services running

Qualifications

• Educated to Level 3 in Business Administration or able to demonstrate equivalent relevant experience.
• Strong administration and organisational skills, with excellent attention to detail.
• Experience of maintaining accurate records, databases and compliance documentation.
• Experience of handling customer enquiries and complaints, including investigation and resolution.
• An understanding of environmental management standards would be beneficial
• Experience of providing administrative and coordination support within a housing, environmental or facilities management environment is desirable.

Responsibilities

• Provide coordination and administrative support to the Environmental Caretaking Teams and management.
• Advise and support customers in resolving queries and issues, managing expectations and identifying proactive solutions.
• Schedule, route plan and allocate work, ensuring tasks are prioritised and completed within agreed timescales.
• Maintain accurate systems, service records, inspection logs and compliance documentation.
• Respond to enquiries from across the business via phone, email and in writing.

Skills

Administration

Organisation

Record keeping

Customer enquiries

Environmental management

Education

Level 3 Business Administration

Job description

Platform Housing Group in Worcester is seeking an experienced Administrator/Coordinator to join the Estates team as an Environmental Co-ordinator. Based in our Worcester office, you will provide essential administration and coordination support to Environmental Caretaking teams and management.

This full-time role involves coordinating services with colleagues, customers and local authorities, maintaining records and compliance documentation, and handling enquiries to keep services running