Entry Level Sales & Management Development

Instant Connections; Maidstone; On-site; GBP 15,000 - 30,000; Full time

Benefits offered by this job

Self-employed

Commission-based pay

EE & BT Group partner

Job summary

Instant Connections is expanding its Maidstone team to represent EE & BT Group broadband and connectivity solutions through residential campaigns. You’ll learn customer acquisition, communicate needs, and guide customers through the application journey, with opportunities to advance into leadership roles.

No prior telecom or sales experience is required as comprehensive training and coaching are provided, with a performance-based progression path within a supportive team.

Qualifications

• No previous telecommunications or sales experience required.
• Structured training, ongoing coaching, clear opportunities to develop.
• Ambitious, motivated by progression and leadership development.

Responsibilities

• Engage with customers through residential face-to-face outreach.
• Introduce EE & BT Group broadband and connectivity solutions.
• Assess customer needs and recommend suitable options.
• Explain packages, speeds and contracts clearly; guide through the application.

Skills

Communication skills

People skills

Ambition/Goal-oriented

Self-motivation

Job description

EE & BT Group Broadband & Connectivity Solutions

About Instant Connections

At Instant Connections, we believe the strongest brands are built through genuine human interaction.

We work alongside nationally recognised organisations to help them connect with new customers through professional, face-to-face marketing and customer acquisition campaigns.

As our Maidstone operation continues to grow, we're expanding the team supporting one of the UK's most recognised telecommunications groups, representing EE & BT Group broadband and connectivity solutions across residential communities.

We're looking for ambitious, people-focused individuals who want to develop their communication, sales and leadership skills while working towards greater responsibility within a growing team.

No previous telecommunications or sales experience is required. We provide structured training, ongoing coaching and clear opportunities to develop.

About the Opportunity

You'll begin by learning the fundamentals of customer acquisition and representing EE & BT Group products through residential face-to-face campaigns.

Rather than relying on passive advertising, you'll speak directly with customers, understand what they need from their home connectivity and introduce solutions that may suit their circumstances.

You'll learn how to communicate confidently, understand customer needs, explain products clearly and manage the customer journey professionally from the first conversation through to application.

As your experience and performance develop, there are opportunities to take on greater responsibility within the team, including coaching, leadership and management development.

What You'll Be Doing

You'll be trained to:

• Engage with customers through residential face-to-face outreach
• Introduce EE & BT Group broadband and connectivity solutions
• Understand individual customer needs before recommending suitable options
• Explain broadband speeds, Wi-Fi performance, packages and contract options clearly
• Answer questions and build trust through professional conversations
• Guide customers through the application process accurately
• Develop your communication, negotiation and customer engagement skills
• Work alongside experienced team leaders to improve your performance
• Represent Instant Connections and the brands we work with professionally

As you progress, you'll also have the opportunity to develop skills in team leadership, coaching and campaign management.

Training & Development

We don't expect you to arrive knowing everything.

Our training programme is designed to give you a strong understanding of both the campaign and the skills required to perform consistently.

Training includes:

• Customer communication and engagement
• Customer care and compliance
• Goal setting and performance development
• Leadership and coaching fundamentals

You'll continue receiving support and feedback from experienced team leaders as you develop.

Who We're Looking For

We're interested in people who are confident, motivated and comfortable speaking with new people.

You may be a good fit if you're:

• Ambitious and motivated by progression
• Comfortable working in a fast-paced, people-focused environment
• Positive, reliable and professional
• Willing to learn and apply feedback
• Self-motivated and comfortable working towards personal goals
• Interested in developing leadership and management skills

Previous experience in sales, hospitality, retail, customer service, sport or other customer-facing environments can be useful, but isn't essential.

Attitude, consistency and willingness to develop matter far more to us than having a particular background.

What We Offer

• Performance incentives and recognition
• Ongoing coaching and development
• Opportunities to progress into Team Leader, Sales Coach and management responsibilities
• Experience representing nationally recognised brands
• A social, ambitious and performance-focused working environment

Because earnings are performance-based, what you achieve is largely determined by the standards you set for yourself and the consistency you bring to the campaign.

Where This Can Lead

For us, entry level doesn't mean standing still.

We want people who are interested in learning how the wider operation works and developing beyond their starting responsibilities.

Those who demonstrate strong performance, professionalism and leadership potential will progress into additional responsibility, including supporting new team members, coaching, campaign leadership and management development.

The aim is to give people the skills, experience and opportunity to grow based on what they demonstrate rather than simply how long they've been here.

Interested?

If you're confident around people, motivated by personal development and looking for an opportunity where your progression can be influenced by your own performance, we'd like to hear from you.

Apply today and our team will be in touch with successful applicants to discuss the opportunity and campaign in more detail.

This is a self-employed, commission-only opportunity with Instant Connections, an independent marketing office and authorised sales partner of EE and BT. This model gives our people complete control over their results: and rewards those who think, act, and perform differently.

You would be applying to, and if successful, engaged by Instant Connections, not by EE or BT Group.

Successful applicants will operate as Independent Field Sales Partners representing EE & BT Group products through the authorised sales network and will exclusively market and sell EE & BT Group products rather than products or services from other providers.