Entry Level Management

BasePoint; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

BasePoint in London is launching an Entry Level Management - Leadership Development program. This full-time on-site role puts you alongside customer-facing teams to learn campaigns and develop leadership skills.

You'll progress through structured training, performance reviews, coaching capabilities, and take on increasing responsibilities as you prove capability.

Qualifications

• Ambitious individuals seeking leadership development in a customer-facing role.
• Willingness to learn and develop coaching and team leadership skills.

Responsibilities

• Engaging directly with customers across field-based campaigns
• Learning our customer acquisition and sales processes
• Representing brands professionally
• Developing communication and commercial awareness
• Working towards individual and team objectives
• Participating in regular training and performance reviews

Job description

Entry Level Management - Leadership Development

BasePoint | Full-time | London (On-site)

Leadership is difficult to learn from the sidelines.

Our approach is to develop future team leaders from the ground up starting with first-hand experience of the customer-facing operation before introducing coaching, team development and coordination responsibilities.

We're looking for ambitious individuals who want to understand how a commercial team operates and, through consistent performance and development, work towards greater leadership responsibility.

Starting From the Ground Up

You’ll initially work alongside our customer-facing teams, learning the fundamentals of our campaigns and developing the skills required to eventually support others.

Your initial responsibilities will include:

• Engaging directly with customers across field-based campaigns
• Learning our customer acquisition and sales processes
• Representing brands professionally
• Developing communication and commercial awareness
• Working towards individual and team objectives
• Participating in regular training and performance reviews

We believe future leaders should understand the role they're eventually responsible for supporting.

Once you’ve demonstrated competency in the fundamentals, your development can begin to include:

• Supporting newer team members
• Developing coaching and feedback skills
• Understanding team performance and KPIs
• Assisting with team meetings and campaign preparation
• Learning how to organise and coordinate a field-based team
• Taking on increased responsibility as your capability develops

Progression isn’t automatic or based simply on time served. Additional responsibilities are based on performance, consistency and demonstrated leadership capability.

Who We’re Looking For

Previous management experience isn’t required.

We’re more interested in whether you:

• Naturally take responsibility and ownership
• Enjoy working with and developing other people
• Are comfortable being coached before coaching others
• Communicate confidently and professionally
• Enjoy measurable goals and performance-focused environments
• Prefer practical, hands-on experience to purely classroom-based development
• Are available full-time and able to work on-site in London

Experience from sport, hospitality, retail, societies, events, customer service or other team environments can be useful, but isn’t essential.

Practical Details

• Full-time, on-site opportunity in London
• Initial role is field-based and customer-facing
• Structured training and ongoing coaching
• Development towards team leadership based on performance