Content Manager

ITG; Birmingham; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Time off 25 days + bank holidays

Smart Working 40% from home

Work abroad up to 90 days

Pension scheme

Medical cash plan

Car salary sacrifice

Referral bonuses up to £1500

Professional qualifications funding

Wellbeing programmes

Volunteer day

Job summary

ITG is seeking an experienced Content Manager to lead content planning, briefing and production across Kingfisher brands. You will oversee asset management, governance and budget adherence in a fast-paced, matrix environment.

You will coordinate internal and external stakeholders, drive content reuse and efficiency, and ensure branding and regulatory standards are met across channels.

Qualifications

• Proven experience in content management, content production or marketing operations.
• Strong understanding of content creation workflows across digital and marketing channels.
• Experience managing creative, production or agency partners.
• Strong project management and organisational skills.

Responsibilities

• Plan and coordinate content production activity aligned to brand and category plans.
• Develop and maintain content production schedules for timely asset delivery.
• Brief, oversee and govern content from briefing through to delivery.
• Manage multiple concurrent projects with quality and timelines.

Skills

Content management

Content production

Project management

Stakeholder management

Budget management

Attention to detail

International/matrix experience

Tools

DAM platforms

Job description

We are looking for an experienced Content Manager to join our Kingfisher account team on a six-month contract. This role will be responsible for managing content creation and production activity across multiple brands and product categories, ensuring content is delivered on time, within budget and in line with brand standards.

Acting as the link between brand, category, creative and production stakeholders, you'll oversee content planning, briefing, production governance and asset management. You'll identify opportunities to improve efficiency through content reuse, standardisation and best practice, while ensuring all content supports commercial objectives and delivers a consistent customer experience.

The successful candidate will be highly organised, commercially minded and comfortable managing multiple workstreams within a fast-paced, matrix environment.

Key Responsibilities:

Content Planning and Delivery

• Plan and coordinate content production activity aligned to brand and category communication plans.
• Develop and maintain content production schedules to ensure timely delivery of assets.
• Partner with internal and external stakeholders to define content requirements and priorities.
• Identify opportunities for content reuse, optimisation and production efficiency across brands and categories.

Briefing and Production Management

• Create clear, detailed and actionable content briefs with strong attention to styling, presentation and brand requirements.
• Work closely with production, creative and agency partners to oversee content creation from briefing through to delivery.
• Support art direction and production decision-making to ensure content quality and consistency.
• Manage multiple concurrent projects while maintaining quality, timelines and stakeholder expectations.

Brand Governance

• Ensure all content adheres to brand guidelines, tone of voice and visual identity standards.
• Maintain consistency across content produced for multiple channels and touchpoints.
• Ensure compliance with relevant legal, regulatory and product marketing requirements.

Stakeholder and Agency Management

• Act as a key point of contact for content-related workstreams.
• Coordinate reviews, feedback cycles and approval processes across stakeholder groups.
• Manage relationships with external agencies and production partners, including briefing, delivery oversight and performance management.
• Build strong working partnerships across international and cross-functional teams.

Asset and Budget Management

• Conduct content audits and identify opportunities to maximise asset utilisation and content efficiency.
• Manage content production budgets and support forecasting activities.
• Maintain asset libraries and ensure content is correctly published and governed within Digital Asset Management (DAM) platforms.
• Support reporting on content performance, production effectiveness and operational efficiencies.

What Success Looks Like:

In this role, success will be measured by the ability to:

• Deliver high-quality content efficiently and at scale across Kingfisher brands.
• Improve content production efficiency through effective planning and content reuse.
• Maintain consistent brand standards across all content outputs.
• Successfully manage stakeholder, agency and production relationships.
• Ensure projects are delivered on time and within agreed budgets.

Requirements

Essential

• Proven experience in content management, content production or marketing operations.
• Strong understanding of content creation workflows across digital and marketing channels.
• Experience managing creative, production or agency partners.
• Strong project management and organisational skills.
• Experience managing budgets and production costs.
• Exceptional attention to detail and commitment to quality.
• Ability to manage multiple priorities within a fast-paced environment.
• Strong stakeholder management and communication skills.
• Experience working across international or matrix organisations.

Desirable

• Experience working within retail, eCommerce or customer-facing brands.
• Experience operating within a Digital Asset Management (DAM) environment.
• Knowledge of content governance, taxonomy and asset lifecycle management.
• Experience managing high-volume content production programmes.

Benefits

Work's a treat!
Perks at ITG — alongside a competitive salary, here's what you can look forward to:

• Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility and lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family and life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
• Growth and recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community and wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.