Entertainment Manager - Fixed Term, Community Experience

Hoburne Ltd

Christchurch

On-site

GBP 25,000 - 35,000

Full time

13 days ago

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Benefits offered by this job

Competitive pay

Hoburne benefits platform

Hoburne Team Card which includes 50%%

Free membership at Hoburne Golf Parks

Discounts on holidays

Access to our leisure facilities onall

Enhanced Parental leave * (T & C's)

33 working days holiday (pro-rata for)

Access to our Employee Assistance Prog

Job summary

Hoburne Park in the United Kingdom is seeking an Entertainment Manager (Maternity Cover) to lead indoor and outdoor entertainment, ensuring service, quality and a safe environment, while delivering a warm welcome to owners and holidaymakers.

This fixed-term role is 40 hours per week and may require evenings, weekends and bank holidays. The successful candidate will manage the entertainment team, develop community spirit, and align activities with Hoburne standards.

Responsibilities

To provide an outstanding indoor and outdoor entertainment experience, ensuring service, quality and consistency within a clean and safe environment.
Ensure owners and holidaymakers know who to go to and are given a warm welcome and a first-class service in order to create treasured memories.
To perform as a Hoburne costume character when required.
Create and support a 'sense of community' - a real family spirit.
Run every activity with a consistent level of enthusiasm.
To deliver the high levels of customer service and satisfaction required by the company and in line with company policies.
To be responsible for managing and directing the entertainment team in relation to daily activities and tasks, whilst adhering to standard operating procedures and health and safety requirements.
To supervise the day-to-day activities of the entertainment operations to ensure they are able to run effectively.
To generate ideas through meetings with the Food & Beverage Manager and/or Group Entertainment Coordinator relating to the improvement of sales, profit and image within the Entertainment function.
To carry out induction, procedures, health, safety and hygiene systems, customer care and on job training as appropriate and necessary to satisfy current legislation and maintain the required levels of performance and standards.