Enterprise TAM — AI Platform Onboarding & Success

Jackalope Digital LLC

Greater London

Hybrid

GBP 60,000 - 90,000

Full time

3 days ago

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Job summary

Geordie is seeking a technical, customer‑focused Technical Account Manager to own post‑sale relationships with enterprise customers and ensure they get rapid value from Geordie deployments. You will be the technical face for a portfolio of accounts, guiding onboarding and integration, coordinating with sales, product and engineering, and turning complex relationships into lasting partnerships.

This is hands‑on work in a fast‑growing startup; you’ll work with AI agent tools, own health and

Qualifications

2–5 years' experience in a Technical Account Manager, Solutions Engineer, Sales Engineer, or Customer Success Engineer role at a SaaS or cybersecurity company.
Strong interest in agents, security, governance, and how organisations utilise them.
Solid fluency with agent architectures, APIs, cloud integrations, and modern SaaS environments.
Proven track record of owning post-sale relationships, onboarding, adoption and renewal.

Responsibilities

Own the technical relationship for a portfolio of enterprise accounts from kickoff through renewal and expansion.
Lead onboarding, integration, and deployment projects with cross-functional teams.
Troubleshoot integrations and guide customers to rapidly realise value from Geordie deployments.