Enterprise Security Systems Lead

CIS Security; Greater London; Hybrid; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Health care plan (HSF)

Perk Box (HSF) - discounts & offers

Cycle to work scheme

Tailored Site Uniform

First class training

Career development

Long service & Employee Recognition

And much more!!

Job summary

CIS Security in London is seeking a Security Systems Manager to lead end-to-end lifecycle management of electronic security systems across multiple sites. You will oversee maintenance, projects, and continuous improvement with a strong focus on customer experience and operational delivery.

The role is hybrid, requiring visits to client sites across England and meetings at CIS Head Office or London offices as needed.

Qualifications

• Proven experience with Access Control, CCTV, and Intruder Systems (essential).
• Demonstrable experience working in customer-facing operational roles, ideally supporting high-profile or enterprise customers.
• Strong knowledge of enterprise-level electronic security systems, including system integration, scalability, and compliance requirements within systems such as C-CURE, Gallagher, LenelS2, Genetec, Avigilon.

Responsibilities

• Manage customer expectations and develop long-term, trusted relationships with a strong customer-first mindset.
• Act as the primary operational point of contact for customers, ensuring service excellence and contractual compliance.
• Act as a trusted security systems advisor to customers, identifying opportunities for system improvements, upgrades, integration and additional services.
• Manage and develop supply chain and service partner relationships, ensuring consistent quality and performance.
• Audit and performance-manage service partners against technical, commercial, H&S and customer service requirements, challenging poor performance where necessary.
• Conduct on-site surveys and system reviews of enterprise level system designs.

Skills

Access Control

CCTV

Intruder Systems

Customer-facing

Job description

CIS Security in London is seeking a Security Systems Manager to lead end-to-end lifecycle management of electronic security systems across multiple sites. You will oversee maintenance, projects, and continuous improvement with a strong focus on customer experience and operational delivery.

The role is hybrid, requiring visits to client sites across England and meetings at CIS Head Office or London offices as needed.