Enterprise Risk and Assurance Partner

Post Office Ltd; Greater London; Hybrid; GBP 85,000 - 120,000; Full time

Benefits offered by this job

27.5 days annual leave

Bonus up to 18%

Annual car allowance

Pension scheme with 10% employer

24/7 digital GP & EAP

Life assurance & income protection

Online courses & development

Discounts platform

Job summary

Post Office Ltd is seeking an Enterprise Risk & Assurance Partner in London to lead the development and embedding of ERM and assurance frameworks. You will partner with senior leaders to strengthen risk-informed decision-making and governance, driving continuous improvement across teams.

The role requires strong expertise in risk, assurance, and internal controls, with hands-on experience in GRC tools like ServiceNow and Power BI. A hybrid working pattern and comprehensive benefits are offered.

Qualifications

• Degree educated or equivalent with a professional qualification (IRM, IIA, CISA, ACCA, or equivalent).
• Experience in owning and enhancing risk frameworks (ERM) aligned to ISO31000, COSO.
• Trusted advisor to senior leadership influencing strategic planning.
• Audit assurance background with SOx knowledge and RCSA.
• Experience leading risk and assurance reviews.
• Design of new assurance methodologies aligned to governance.
• Experience leading cross-functional initiatives and Integrated Assurance.
• Hands-on with GRC tools and reporting (ServiceNow, Power BI).
• Ability to present clear reports on material risks to governance forums.
• Proven track record with continuous improvement and training stakeholders.
• Proficient MS Office (Excel, Word, PowerPoint, Visio, SharePoint).
• Experience building cross-functional stakeholder relationships.
• Delivery of projects achieving objectives.

Responsibilities

• Lead development and embedding of the Enterprise Risk Management and Integrated Assurance frameworks across POL.
• Drive a culture of inclusion, continuous improvement and high performance.
• Deliver targeted assurance reviews and integrate risk reporting for decision-making.
• Coordinate with governance forums (Risk & Compliance Committee, ARAC) on material risks.
• Collaborate with Second/Third line assurance for cohesive risk governance.
• Role-model Post Office behaviours and Postmaster-first mindset.

Skills

Enterprise risk

Governance

Stakeholder mgmt

Audit & assurance

RCSA

SOX

ServiceNow

Power BI

GRC tools

Communication

Education

Degree holder

IRM/IIA/CISA/ACCA

Tools

ServiceNow

Power BI

Job description

Summary

Salary: Competitive plus comprehensive benefits package
Grade: 3A
Reporting Line: Head of Risk & Controls
Contract Type: Permanent
Working pattern: Hybrid
Location: London
Closing Date: 9th November 2026

What to expect

As a Enterprise Risk & Assurance Partner you will join us on our journey and undertake a truly valuable role in the Group Risk & Assurance team.

Responsible for delivering functional strategies, always modelling Post Office behaviours and demonstrating a Postmaster-first mindset. Acting as an expert advisor, the Enterprise Risk & Assurance Partner will apply advanced knowledge of enterprise risk management and assurance as well as broad knowledge of governance and risk culture.

The Enterprise Risk & Assurance Partner will lead the development and embedding of the Enterprise Risk Management and (Integrated) Assurance frameworks, partnering with senior leaders to strengthen risk-informed decision-making and governance. They will drive a culture of inclusion, continuous improvement, and high performance across their teams, delivering targeted assurance reviews, risk integration into strategic planning, and optimisation of risk tools and reporting to drive decision-making across the organisation. It supports the delivery of the POL Integrate Assurance Plan. The role ensures that material risks and assurance outcomes are objectively assessed and reported to governance forums such as the Risk & Compliance Committee and Audit, Risk & Compliance Committee.

As a Second Line individual, the role collaborates with other Second and Third line assurance functions to deliver a cohesive and integrated approach to risk, control, and assurance across POL. It champions a culture of inclusion, continuous improvement, and high performance, while role-modelling POL behaviours and a Postmaster-first mindset. Ultimately, this position is pivotal in shaping a forward-looking enterprise risk and assurance capabilities that enhances governance, strengthens confidence in risk management, and supports strategic decision-making across the organisation.

How our people behave is as important to Post Office, as what is delivered. The Enterprise Risk & Assurance Partner will role model the Post Office behaviours and demonstrate a Postmaster first mindset.

What we can do for you

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
• Up to 18% on target bonus opportunity
• Annual car allowance
• Generous pension scheme with minimum 10% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & savings

What you'll need to succeed

To be successful in this role, you will bring expertise in enterprise risk, assurance, and internal controls, with the confidence to challenge constructively and support informed decision-making across the organisation.

Qualifications.

• Degree educated, or equivalent, and holder of a professional qualification through IRM, IIA, CISA, ACCA, or qualified equivalent. Experience
• Strong experience in owning and enhancing risk frameworks, preferably Enterprise Risk Management (ERM) frameworks aligned to recognised principles: ISO31000, Orange Book, COSO Integrated ERM, including the design and deployment of risk tools and practices that deliver actionable insight.
• Proven experience acting as a trusted advisor to senior leadership with the ability to influence strategic planning and decision-making, preferrable annual business plans and / or key transformation programs.
• Significant audit assurance background, with deep knowledge of control concepts and methodologies, including SOx compliance and / or Risk & Control Self-Assessment (RCSA).
• Demonstrated expertise in leading targeted technical or multi-discipline reviews, providing objective insight into risk and control strategies.
• Capable of leading the design of new assurance methodologies or concepts, ensuring alignment with governance expectations and clarity across the Three Lines.
• Experienced in leading business-wide initiatives, i.e., cross-functional projects, Integrated Assurance or similar, driving cultural change and strengthening governance and oversight activities.
• Hands-on experience with GRC solutions and reporting tools, preferably ServiceNow / PowerBi, to optimise risk visibility, assurance coordination, and reporting efficiency.
• Strong ability to prepare and present clear, objective reports on material risks and targeted assurance outcomes to senior stakeholders, committees, and governance forums.
• Proven track record of driving continuous improvement and innovation within risk and / or assurance, as well as delivering training and upskilling key stakeholders.
• Proficient in MS Office applications, including Excel, Word, PowerPoint, Visio, SharePoint.
• Substantial experience in establishing successful, cross-functional, stakeholder relationships.
• Demonstrable experience of delivering projects to achieve key objectives.

About us

At Post Office Ltd, we're proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are. Our journey is one of reflection, growth, and meaningful change. We're looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we'd love to hear from you. For more details visit [e-mail]

Application Guidance

Our commitment to embracing diversity extends beyond just words. While we've outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact [e-mail]

We're thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we're unable to provide individual feedback on all submissions.