Enterprise Risk And Assurance Partner

Post Office; Greater London; Hybrid; GBP 110,000 - 170,000; Full time

Benefits offered by this job

Annual leave

Bonus potential

Car allowance

Pension scheme

Digital GP services

Life assurance & income protection

Online courses & development

Discount platform

Job summary

The Post Office is seeking an Enterprise Risk & Assurance Partner to strengthen governance, risk culture, and assurance across the organisation. You will lead ERM and Integrated Assurance initiatives, partnering with senior leaders to improve risk-informed decision making and reporting.

You will role-model Post Office behaviours, drive continuous improvement, and collaborate across Second and Third line assurance functions to deliver a cohesive risk framework and reporting suite.

Qualifications

• Experience owning and enhancing risk frameworks aligned to recognised principles (ISO31000, COSO)
• Design and deployment of risk tools and practices delivering actionable insight
• Trusted advisor to senior leadership influencing strategic planning and transformation programs
• Strong audit/assurance background with knowledge of control concepts and SOx/RCSA
• Leading targeted reviews and risk and control strategies across the organisation
• Experience with Integrated Assurance and cross-functional governance initiatives
• Proficient in reporting risk to governance forums using common tools

Responsibilities

• Lead development and embedding of Enterprise Risk Management and Integrated Assurance frameworks.
• Partner with senior leaders to strengthen risk-informed decision-making and governance.
• Drive a culture of inclusion, continuous improvement, and high performance within risk teams.
• Roll out assurance plans, report material risks to governance forums, and strengthen reporting tools.

Skills

Risk management

Stakeholder influence

Cross-functional collaboration

GRC processes

Data analysis

Education

Degree educated, or equivalent

Professional qualification (IRM, IIA, CISA, ACCA)

Tools

ServiceNow

Power BI

Job description

Summary

Salary: Competitive plus comprehensive benefits package
Grade: 3A
Reporting Line: Head of Risk & Controls
Contract Type: Permanent

Working pattern: Hybrid
Location: London
Closing Date: 9th November 2026

What to expect

As a Enterprise Risk & Assurance Partner you will join us on our journey and undertake a truly valuable role in the Group Risk & Assurance team.

Responsible for delivering functional strategies, always modelling Post Office behaviours and demonstrating a Postmaster-first mindset. Acting as an expert advisor, the Enterprise Risk & Assurance Partner will apply advanced knowledge of enterprise risk management and assurance as well as broad knowledge of governance and risk culture.

The Enterprise Risk & Assurance Partner will lead the development and embedding of the Enterprise Risk Management and (Integrated) Assurance frameworks, partnering with senior leaders to strengthen risk-informed decision-making and governance. They will drive a culture of inclusion, continuous improvement, and high performance across their teams, delivering targeted assurance reviews, risk integration into strategic planning, and optimisation of risk tools and reporting to drive decision-making across the organisation. It supports the delivery of the POL Integrate Assurance Plan. The role ensures that material risks and assurance outcomes are objectively assessed and reported to governance forums such as the Risk & Compliance Committee and Audit, Risk & Compliance Committee.

As a Second Line individual, the role collaborates with other Second and Third line assurance functions to deliver a cohesive and integrated approach to risk, control, and assurance across POL. It champions a culture of inclusion, continuous improvement, and high performance, while role-modelling POL behaviours and a Postmaster-first mindset. Ultimately, this position is pivotal in shaping a forward-looking enterprise risk and assurance capabilities that enhances governance, strengthens confidence in risk management, and supports strategic decision-making across the organisation.

How our people behave is as important to Post Office, as what is delivered. The Enterprise Risk & Assurance Partner will role model the Post Office behaviours and demonstrate a Postmaster first mindset.

What we can do for you

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
• Up to 18% on target bonus opportunity
• Annual car allowance
• Generous pension scheme with minimum 10% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & savings

for a detailed overview of our benefits

What you’ll need to succeed

To be successful in this role, you will bring expertise in enterprise risk, assurance, and internal controls, with the confidence to challenge constructively and support informed decision-making across the organisation.

Qualifications.

• Degree educated, or equivalent, and holder of a professional qualification through IRM, IIA, CISA, ACCA, or qualified equivalent.
  Experience
• Strong experience in owning and enhancing risk frameworks, preferably Enterprise Risk Management (ERM) frameworks aligned to recognised principles: ISO31000, Orange Book, COSO Integrated ERM, including the design and deployment of risk tools and practices that deliver actionable insight.
• Proven experience acting as a trusted advisor to senior leadership with the ability to influence strategic planning and decision-making, preferrable annual business plans and / or key transformation programs.
• Significant audit assurance background, with deep knowledge of control concepts and methodologies, including SOx compliance and / or Risk & Control Self-Assessment (RCSA).
• Demonstrated expertise in leading targeted technical or multi-discipline reviews, providing objective insight into risk and control strategies.
• Capable of leading the design of new assurance methodologies or concepts, ensuring alignment with governance expectations and clarity across the Three Lines.
• Experienced in leading business-wide initiatives, i.e., cross-functional projects, Integrated Assurance or similar, driving cultural change and strengthening governance and oversight activities.
• Hands-on experience with GRC solutions and reporting tools, preferably ServiceNow / PowerBi, to optimise risk visibility, assurance coordination, and reporting efficiency.
• Strong ability to prepare and present clear, objective reports on material risks and targeted assurance outcomes to senior stakeholders, committees, and governance forums.
• Proven track record of driving continuous improvement and innovation within risk and / or assurance, as well as delivering training and upskilling key stakeholders.
• Proficient in MS Office applications, including Excel, Word, PowerPoint, Visio, SharePoint.
• Substantial experience in establishing successful, cross-functional, stakeholder relationships.
• Demonstrable experience of delivering projects to achieve key objectives.