Enterprise Risk Administrator

National Energy System Operator Limited; Warwick; On-site; GBP 36,000 - 49,000; Full time

Benefits offered by this job

Bonus based on company performance

26 days annual leave

Pension with 12% company match

NESO Savings Plan enrollment

Holiday Trading & Birthday Off

Cycle to Work & Discounts

Private Medical Insurance

Job summary

National Energy System Operator Limited is seeking an Enterprise Risk Administrator to support enterprise risk management and business continuity across NESO. The role focuses on recording, reporting and governance of risk information, coordinating with multiple directorates and stakeholders.

The successful candidate will work in a hybrid setup, based in Warwick or nearby, and will engage with ServiceNow IRM and other risk tools to ensure data quality and timely escalation of issues.

Qualifications

• Experience in recording, maintaining and documenting risks and controls.
• Ability to coordinate risk inputs and maintain accurate records.
• Capability to track, follow up, and escalate overdue items.
• Familiarity with risk management systems, including ServiceNow IRM.
• Proven ability to produce high-quality risk reporting outputs.

Responsibilities

• Supporting the recording, maintenance and documentation of risks, controls and actions in line with agreed standards and processes.
• Supporting risk identification, assessment and monitoring activities by coordinating inputs and maintaining accurate risk and control records.
• Tracking and following up risk and control actions, maintaining clear audit trails and escalating overdue or incomplete items where required.
• Maintaining risk and control records within the risk management system (including ServiceNow IRM where applicable) and support users with guidance on how to use agreed templates and standards.
• Supporting the production of periodic risk and control reporting outputs, including collating inputs, validating completeness and accuracy, and applying quality checks.
• Appling data quality checks to risk and control information (including completeness, consistency, version control, highlighting issues and escalating them to Enterprise Risk Business Partners.
• Supporting formal risk reporting cycles by coordinating timelines, managing document control and supporting submission of packs to senior governance forums where required.
• Supporting the Business Continuity function in the timely update and review of Business Impact Assessments.
• Working with colleagues across the Assurance community to support consistent ways of working, including maintaining shared templates and supporting standard processes.

Skills

Stakeholder mgmt

Risk management

Documentation

Communication

Independent work

Tools

ServiceNow IRM

Job description

About the Role

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future. NESO is seeking an Enterprise Risk Administrator to support the delivery of enterprise risk management and business continuity activities across the organisation. The role will play a key part in maintaining the quality, consistency and integrity of risk and control information, supporting effective governance and decision-making. Acting as a central point of coordination for the Enterprise Risk team and wider stakeholders, the post holder will help facilitate the accurate recording, administration and reporting of risk and control information through established processes and systems, including ServiceNow IRM. Working closely with colleagues across multiple directorates, the successful candidate will bring strong organisational skills, attention to detail and effective communication abilities to support the delivery of risk management and business continuity objectives across NESO. The successful candidate will be comfortable working and communicating with stakeholders at all levels of the organisation. This role can be based in Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

Key Accountabilities

• Supporting the recording, maintenance and documentation of risks, controls and actions in line with agreed standards and processes.
• Supporting risk identification, assessment and monitoring activities by coordinating inputs and maintaining accurate risk and control records.
• Tracking and following up risk and control actions, maintaining clear audit trails and escalating overdue or incomplete items where required.
• Maintaining risk and control records within the risk management system (including ServiceNow IRM where applicable) and support users with guidance on how to use agreed templates and standards.
• Supporting the production of periodic risk and control reporting outputs, including collating inputs, validating completeness and accuracy, and applying quality checks.
• Appling data quality checks to risk and control information (including completeness, consistency, version control, highlighting issues and escalating them to Enterprise Risk Business Partners.
• Supporting formal risk reporting cycles by coordinating timelines, managing document control and supporting submission of packs to senior governance forums where required.
• Supporting the Business Continuity function in the timely update and review of Business Impact Assessments.
• Working with colleagues across the Assurance community to support consistent ways of working, including maintaining shared templates and supporting standard processes.

Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.

About You

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey.

• Build effective working relationships with Enterprise Risk Business Partners, managers, risk champions, risk owners and control owners to support timely provision of high‑quality risk information.
• Support stakeholders to understand and apply risk and control standards by providing clear guidance, signposting to templates and reinforcing agreed ways of working.
• Work collaboratively as part of the Enterprise Risk team, with the confidence to work independently on allocated activities.
• Deliver to agreed deadlines.
• Has experience of and the ability to: Support structured documentation, reporting and coordination activities across multiple stakeholders; Plan and organise work effectively, manage competing priorities and meet agreed deadlines; Translate risk and control requirements into clear, accessible guidance for non‑specialists.

Desirable but not essential

• Experience of using risk or control management systems (including ServiceNow IRM) and associated reporting tools.
• Working knowledge of risk management concepts and the practical operation of risk and control processes, including risk identification, assessment, monitoring and reporting preferred.
• An awareness of the energy sector and regulatory environment.
• Is a strong a strong communicator with excellent written skills, strong attention to detail, and the confidence to produce clear, accurate reporting outputs.

What You'll Get

A competitive salary of £42,232.00 dependent on experience and capability

• You will receive a bonus based on company performance
• 26 days annual leave as standard
• A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%
• Annual Enrollment to NESO Savings Plan, when you save between £20- £500 a month from your take-home pay, we will pay a 50% matching contribution
• Flexible Bank Holidays & Holiday Trading
• Additional Birthday Day Off
• Cycle to Work Scheme, Retail & Gym Discounts
• Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance

About Us

At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value. The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together.

More Information

Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds.