Enterprise Content Lead

Anglian Water Group; Huntingdon; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pension scheme

Private healthcare

Annual bonus

26 days annual leave + holidays

Life cover

Personal accident cover

Flexible benefits

Free parking

Family-friendly policies

Job summary

Anglian Water is seeking an Enterprise Content Lead to protect, improve and evolve our content platforms and advanced search capabilities across Microsoft 365. You will combine technical expertise with strategic thinking and strong stakeholder engagement to improve content quality and adoption.

You will apply analytics to guide decisions, manage lifecycle processes, and shape enterprise content strategy including AI and automation.

Qualifications

• Experience managing intranets and content taxonomies.
• Expert knowledge of SharePoint Online and OneDrive for Business.
• Strong governance and information lifecycle management experience.
• Ability to use analytics to inform decisions and improvements.
• Proven stakeholder management and collaboration across teams.

Responsibilities

• Protect, improve and evolve SharePoint and content platforms.
• Establish governance to ensure content quality, security and lifecycle control.
• Lead lifecycle management of SharePoint sites and OneDrive content.
• Use analytics to identify trends and guide improvements.
• Shape enterprise content strategy including AI, discovery and automation.
• Provide knowledge-management consultancy and resolve incidents.
• Maintain knowledge articles, templates and governance practices.
• Develop content communities via learning paths, training and communications.
• Collaborate with technical teams, internal comms and suppliers.
• Stay current with Microsoft 365 updates and roadmaps.

Skills

Governance and information management

Stakeholder engagement

Content strategy

Data-driven decision making

Project management

Communication (written & verbal)

Learning mindset

Leadership

Education

Microsoft 365 SharePoint Administration certification

Bachelor's degree in IT/IS or related field

Tools

SharePoint Online

OneDrive for Business

Microsoft 365 Groups

ShareGate

Power Automate

Power Apps

Microsoft Syntex

Viva Engage

Copilot agents

Job description

As Enterprise Content Lead, you'll protect, improve and evolve our content platforms and advanced search and discovery capabilities, helping colleagues access trusted information efficiently and make better-informed decisions. You'll combine technical expertise with strategic thinking, data-led insight and strong stakeholder engagement to improve content quality, security, compliance and adoption across the organisation.What you'll be doing

• Protect, improve and evolve Microsoft 365 content platforms, including SharePoint Online, OneDrive for Business, site structures, metadata, term stores, retention labels, permissions and governance.
• Establish and maintain governance processes that support content quality, accuracy, consistency, security and effective information lifecycle management.
• Lead the lifecycle management of SharePoint sites, site collections and OneDrive content, ensuring corporate information is retained and transferred appropriately.
• Use analytics and performance measures to identify trends, improve content management and support data-led decisions.
• Shape the strategic development of enterprise content, advanced search and discovery capabilities, including artificial intelligence, machine learning, automation and natural language processing.
• Provide expert knowledge-management consultancy and resolve second-line support incidents within agreed service levels.
• Maintain service-support knowledge articles, templates, standards and processes, keeping pace with Microsoft updates and future capability roadmaps.
• Lead the development, maturity and capability of our content communities through learning pathways, training, guidance, events and engaging communications.
• Build effective relationships with technical teams, internal communications, learning specialists, suppliers and colleagues across the business.
• Champion safe working, continuous improvement and high standards of compliance.
  Microsoft 365 SharePoint Administration certification.
• Extensive professional experience managing intranets, processes and content taxonomies.
• Expert knowledge of SharePoint Online, OneDrive for Business, Microsoft 365 Groups and relevant security and compliance administration.
• Experience of SharePoint administration using ShareGate.
• Experience using web, search, user-journey and OneDrive analytics to measure performance and guide improvements.
• Advanced capability in Microsoft Word, Excel, PowerPoint, Forms and SharePoint Lists.
• Excellent written, verbal and presentation skills, with the ability to communicate clearly at all organisational levels.
• Strong organisation and prioritisation skills, with experience managing several workstreams and stakeholder expectations at once.
• The credibility and influencing skills to embed content applications into business-as-usual activity.
• A learning mindset and the drive to stay current with Microsoft 365, advanced search and discovery, and content-related artificial intelligence capabilities.

Desirable

• Knowledge of Power Automate, Power Apps, Microsoft Syntex, Viva Engage, SharePoint and Copilot agents, including how these applications connect across Microsoft 365.
• Experience creating and applying PowerShell scripts.
• Experience managing contractors or delivery partners.
• A strong understanding of stakeholder and client management.
  Anglian Water is committed to delivering a sustainable future for our region and the communities we serve. In this role, your expertise will directly improve how colleagues find, manage and trust the information they need, supporting better decisions and more efficient ways of working.

You’ll join a collaborative digital team where you can influence strategy, develop innovative capabilities and help colleagues get more from modern content and search technologies.

As well as a rewarding role with a clear purpose, you’ll have access to a competitive benefits package designed to support your wellbeing, finances and work-life balance.

• Competitive pension scheme - Anglian Water double-matches your contributions up to 7% (For a combined contribution of up to 21%)
• Personal private healthcare.
• Annual bonus scheme.
• 26 days' annual leave, rising with service, plus bank holidays, with the option to swap Christmas and Easter public holidays for days that are important to you.
• Life cover at eight times your salary.
• Personal accident cover of up to five times your salary.
• Flexible benefits to support your wellbeing and lifestyle.
• Free parking at our offices, sites and leisure parks.
• Family-friendly policies, including 26 weeks' full pay for maternity and adoption leave, four weeks' paternity or partner pay, and the opportunity for shared parental pay.