Enterprise Cloud Advisor & Technical Solutions Lead

Amazon Web Services (AWS); Manchester; On-site; GBP 70,000 - 110,000; Full time

Job summary

AWS EMEA SARL (UK Branch) is seeking a Technical Account Manager to act as a trusted advisor and cloud operations architect for Enterprise Support customers in the UK. You will craft and execute strategies to drive adoption and use of AWS services, providing advocacy and strategic technical guidance to build solutions using best practices and maintain operational health.

In this role you will partner with some of the country’s most iconic businesses, advising on architecture, support strategy,

Qualifications

• Experience with operational parameters and troubleshooting in distributed systems environments.
• Experience in technical engineering.

Responsibilities

• You'll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops and other enablement sessions.

Job description

AWS EMEA SARL (UK Branch) is seeking a Technical Account Manager to act as a trusted advisor and cloud operations architect for Enterprise Support customers in the UK. You will craft and execute strategies to drive adoption and use of AWS services, providing advocacy and strategic technical guidance to build solutions using best practices and maintain operational health.

In this role you will partner with some of the country’s most iconic businesses, advising on architecture, support strategy,