Cloud Solutions Advisor for Enterprise AWS

Amazon Web Services (AWS); Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare

Employee Assistance Programs

Global Mobility

Job summary

AWS EMEA SARL (UK Branch) is seeking an AWS Technical Account Manager who will act as a trusted advisor and cloud operations architect for Enterprise Support customers. You’ll craft strategies to drive adoption of AWS services and provide advocacy and strategic technical guidance to plan and build solutions using best practices.

You’ll work with Enterprise customers to understand business and technical challenges, help keep environments healthy, and collaborate with Solutions Architects,

Qualifications

• Experience with operational parameters and troubleshooting across core cloud domains.
• Experience in technical engineering.
• Experience as customer-facing technical lead.

Responsibilities

• Provide technical guidance and advocate for the customer.
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
• Develop trusting relationships with customers, understanding their business needs and technical challenges.
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management.
• Consult with a range of partners from developers through to C-suite executives.
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS.
• Solve a variety of problems across different customers as they migrate their workloads to the cloud.
• Uplift customer capabilities by running workshops and other enablement sessions.

Skills

Operational troubleshooting

Technical engineering

Cloud services experience

Customer-facing lead

Cloud architecture

Tools

AWS

Job description

AWS EMEA SARL (UK Branch) is seeking an AWS Technical Account Manager who will act as a trusted advisor and cloud operations architect for Enterprise Support customers. You’ll craft strategies to drive adoption of AWS services and provide advocacy and strategic technical guidance to plan and build solutions using best practices.

You’ll work with Enterprise customers to understand business and technical challenges, help keep environments healthy, and collaborate with Solutions Architects,