Enterprise AI Delivery Architect & Customer Engineer

Google; United Kingdom; On-site; GBP 90,000 - 150,000; Full time

Job summary

Google is seeking an AI Outcome Customer Engineer, Forward Deployed Engineering, to bridge pre-sales and post-sales execution for strategic AI accounts. You will architect how AI assets integrate into the customer's IT ecosystem, aligning connectors, identity, data residency, and legal constraints.

This role sits within Google Cloud’s Go-To-Market team, leveraging DeepMind collaboration and Vertex AI capabilities to drive adoption and rapid activation.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 3 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Skills

Cloud native architecture

Technical delivery strategies

System design

Code literacy (Java, C++, Python)

Orchestration frameworks (LangGraph,-,

Education

Bachelor’s degree or equivalent practical experience

Tools

Java

C++

Python

Job description

Google is seeking an AI Outcome Customer Engineer, Forward Deployed Engineering, to bridge pre-sales and post-sales execution for strategic AI accounts. You will architect how AI assets integrate into the customer's IT ecosystem, aligning connectors, identity, data residency, and legal constraints.

This role sits within Google Cloud’s Go-To-Market team, leveraging DeepMind collaboration and Vertex AI capabilities to drive adoption and rapid activation.