AI Outcomes Engineer for Enterprise Delivery

Google LLC; Greater London; On-site; GBP 100,000 - 150,000; Full time

Job summary

Google LLC is seeking an AI Outcome Customer Engineer, Forward Deployed Engineering, to serve as an enterprise architect, technical debugger, engineering liaison and delivery manager. You will bridge pre-sales shaping with post-sales execution, shaping solutions during the technical evaluation phase for strategic AI accounts to drive adoption and rapid activation.

Aligned with Forward Deployed Engineering, you will architect how these assets integrate into the customer's IT ecosystem

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Skills

Cloud native

Delivery strategy

System design

Code reading

Orchestration tools

APIs

Cloud infrastructure

AI/ML deployments

Executive communication

Stakeholder engagement

Education

Bachelor's degree or equivalent

Tools

LangGraph

AutoGen

CrewAI

Job description

Google LLC is seeking an AI Outcome Customer Engineer, Forward Deployed Engineering, to serve as an enterprise architect, technical debugger, engineering liaison and delivery manager. You will bridge pre-sales shaping with post-sales execution, shaping solutions during the technical evaluation phase for strategic AI accounts to drive adoption and rapid activation.

Aligned with Forward Deployed Engineering, you will architect how these assets integrate into the customer's IT ecosystem