Enterprise Account Manager, Adyen for Platforms

Mat Vin; Greater London; Hybrid; GBP 120,000 - 150,000; Full time

Job summary

Adyen in London is seeking an Enterprise Account Manager for Platforms and Financial Services to lead strategic relationships with global SaaS platforms and marketplaces. You will drive growth across channels, align product and marketing with client roadmaps, and partner with cross-functional teams to deliver seamless payments solutions.

You will collaborate with leadership, sales, onboarding, risk and product teams to activate new revenue streams, while maintaining a strong customer focus and a

Qualifications

• 5+ years in a client-facing or product management role, ideally B2B in enterprise software
• Commercial experience in payments, financial services, marketplaces, or SaaS platforms
• Strong networker with energy, self-starter mindset, and proven negotiation skills
• Strategic thinker with excellent project management and cross-functional leadership
• Natural communicator and team player, comfortable guiding technical and commercial discussions

Responsibilities

• Grow the customer platform across multiple channels and regions by advising on Adyen products and services
• Act as the strategic payments and financial services adviser for all customer departments
• Enable platform scalability through aligned product and marketing roadmaps
• Oversee platform integration into Adyen for Platforms offerings
• Collaborate with global offices and technical/sales teams for tailored integrations
• Incorporate customer and market feedback to guide product improvements and innovations

Skills

Client-facing

Payments experience

SaaS platforms

Negotiation skills

Project management

Strategic thinking

Cross-functional leadership

Communication

Job description

Enterprise Account Manager, Adyen for Platforms

Employment: full time

London

Job Description

Why you should join the Adyen Account Management team

At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross‑functional initiatives and projects in a fast‑paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.

We are looking for a proactive and adaptable Account Manager to join our team in London. The ideal candidate is a strategic thinker with a hands‑on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.

Enterprise Account Manager, Platforms and Financial Services

Adyen’s value goes beyond Ecommerce and In‑Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts and capital; facilitated by Adyen’s global Banking licenses.

As a Platforms Account Manager in London you will educate and lead our merchants through continuous growth enabled by the Adyen for Platforms solution. The focus will be on global SaaS platforms and E‑Commerce marketplaces that provide a range of services to SMBs. By leveraging both Adyen’s embedded payments solution and financial services offerings, your role will be to activate new revenue streams for these platforms and build long‑lasting partnerships.

The strong partnership focus within Account Management drives innovation, scalability and expansion, enabling our platform partners to build a profitable payments layer into their solutions. You will build long‑lasting relationships with the platform partners across multiple departments, acting as a trusted advisor to key stakeholders within the Leadership, Sales, Onboarding, Risk, Finance and Product Teams.

Sounds exciting? Keep reading!

What You’ll Do:

• Power the growth of your customer’s platform in multiple channels and regions, by proactively advising on Adyen’s products and services as well as the international payments landscape
• Be the strategic payments and financial services adviser for all of your customer’s different departments
• Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps
• Oversee and Optimise the integration of the platform into various Adyen for Platforms product offerings
• Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realise individual and thought‑through integrations for platforms based on their needs
• Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen’s product team to help identify improvements and developments for continued innovation

Who You Are:

• You have a minimum of 5 years of experience in a client‑facing or product management role, ideally B2B dealing with complex enterprise software
• Commercial experience working within payments, financial services, marketplaces, or SaaS platforms
• A born networker with high energy, self‑starter with a proven commercial and organisational strength, entrepreneurial track record and strong negotiation skills
• A strategic thinker with excellent project management skills and the ability to lead and manage time‑sensitive, cross‑functional initiatives in a fast‑paced, highly entrepreneurial environment with little supervision
• A natural communicator and team player, comfortable driving technical and commercial discussions
• A problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial and operational challenges.
• A cross‑functional project manager of commercial, operational, and technical projects
• Have a hands‑on mentality being able to set the path for your platform merchants and their onboarding, payment, payout and reporting setup, at the same time make smart decisions on prioritisation and delegation while looking at short‑and long‑term planning

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of under‑represented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our London office. We are an office‑first company and value in‑person collaboration; we do not offer remote‑only roles.