Enrollment Outreach Officer

GBS Group (UK); Dudley; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave plus 8 public holidays

Pension scheme

Tuition reimbursement

Flexible benefits

Employee referral scheme

Performance bonus

Job summary

A higher education provider is seeking a Student Recruitment Officer to promote academic programs and assist prospective students throughout the admissions process. In this full-time role, you will develop recruitment strategies, respond to inquiries, and provide essential program details. Ideal candidates are self-motivated with excellent communication skills and a passion for helping others achieve educational goals. The position is based in Birmingham and offers a range of benefits including generous leave and a performance bonus.

Qualifications

• Excellent verbal and written communication skills.
• Knowledge of the education landscape and admission processes.
• Self-motivated and goal-oriented individual.

Responsibilities

• Develop and implement effective student recruitment strategies.
• Serve as the primary contact for prospective students.
• Provide detailed program information and assist with applications.

Skills

Verbal communication

Written communication

Interpersonal skills

Digital platform proficiency

Data analysis

Tools

CRM systems

Social media

Job description

Department: Student Recruitment

Location: Birmingham

Type of Contract: Permanent

About Us

GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision

Changing Lives through Education

The Role

As a Student Recruitment Officer, you will be responsible for promoting our institution to prospective students and assisting them throughout the admissions process. Your primary goal will be to promote the Student Referral scheme and attract talented individuals, guiding them towards enrolling onto our academic programs.

This role is not eligible for visa sponsorship!

What The Role Involves

• Develop and implement effective student recruitment strategies to achieve enrolment targets and attract a diverse pool of applicants.
• Serve as the primary point of contact for prospective students, responding to inquiries via phone, email, social media, and in‑person meetings.
• Provide detailed information about our institution’s academic programs, admission requirements, scholarships, campus facilities, and student life to prospective students.
• Conduct presentations, campus tours, and information sessions for groups and individuals to showcase our institution and its offerings.
• Utilise CRM systems or other designated tools to track and follow up with prospective students, ensuring timely and personalized communication throughout the enrolment process.
• Assist prospective students with the application process, including reviewing applications and providing guidance on required documents.
• Collaborate with the admissions team to review applications, conduct interviews, and participate in the selection process, ensuring a fair and comprehensive evaluation of prospective students.

About You

• Excellent verbal and written communication skills, with the ability to effectively engage with diverse audiences.
• Knowledge of the education landscape, admission processes, and financial aid options.
• Proficiency in using various digital platforms, social media, and CRM systems for recruitment purposes.
• Flexibility to work evenings, weekends, and travel to attend recruitment events as required.
• Familiarity with data analysis and reporting is a plus.
• Strong interpersonal skills, with the ability to build relationships and work collaboratively with colleagues, students and educational partners.
• Self‑motivated and goal‑oriented with a passion for helping students achieve their educational goals.

What We Offer

• 25 days annual leave, plus 8 public holidays
• 1‑day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Other
• Industries: Business Consulting and Services