Enrollment Advisor

GBS Group (UK); Birmingham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave plus 8 public holidays

Workplace pension scheme

Tuition reimbursement for career development courses

Flexible benefits including Cycle to Work and Techscheme

Reward and recognition programme

Discretionary annual performance bonus

Job summary

A higher education provider in Birmingham is seeking a Student Recruitment Officer to promote the institution and guide prospective students through the admissions process. The role involves developing recruitment strategies, responding to inquiries, providing information about programs, and conducting presentations. The ideal candidate will have excellent communication skills, knowledge of the education system, and the ability to work collaboratively. This position offers a supportive work environment with opportunities for professional growth and various employee benefits.

Qualifications

• Experience in student recruitment or a related field is preferred.
• Familiarity with data analysis and reporting is a plus.

Responsibilities

• Develop and implement effective student recruitment strategies.
• Serve as the primary point of contact for prospective students.
• Provide detailed information about academic programmes and admission requirements.
• Conduct presentations and campus tours.
• Utilise CRM systems for tracking prospective students.
• Collaborate with the admissions team in the selection process.

Skills

Excellent verbal and written communication skills

Knowledge of the education landscape

Proficiency in digital platforms and CRM systems

Flexibility to work evenings and weekends

Strong interpersonal skills

Self-motivated and goal-oriented

Job description

Department: Student Recruitment

Location: Birmingham

Type of Contract: Permanent

About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision: Changing Lives through Education

The Role

As a Student Recruitment Officer you will be responsible for promoting our institution to prospective students and assisting them throughout the admissions process. Your primary goal will be to promote the Student Referral scheme and attract talented individuals, guiding them towards enrolling onto our academic programs.

What The Role Involves

• Develop and implement effective student recruitment strategies to achieve enrolment targets and attract a diverse pool of applicants.
• Serve as the primary point of contact for prospective students, responding to inquiries via phone, email, social media, and in‑person meetings.
• Provide detailed information about our institution’s academic programmes, admission requirements, scholarships, campus facilities and student life to prospective students.
• Conduct presentations, campus tours and information sessions for groups and individuals to showcase our institution and its offerings.
• Utilise CRM systems or other designated tools to track and follow up with prospective students, ensuring timely and personalised communication throughout the enrolment process.
• Assist prospective students with the application process, including reviewing applications and providing guidance on required documents.
• Collaborate with the admissions team to review applications, conduct interviews, and participate in the selection process, ensuring a fair and comprehensive evaluation of prospective students.

About You

• Excellent verbal and written communication skills, with the ability to effectively engage with diverse audiences.
• Knowledge of the education landscape, admission processes and financial aid options.
• Proficiency in using various digital platforms, social media and CRM systems for recruitment purposes.
• Flexibility to work evenings, weekends and travel to attend recruitment events as required.
• Familiarity with data analysis and reporting is a plus.
• Strong interpersonal skills, with the ability to build relationships and work collaboratively with colleagues, students and educational partners.
• Self‑motivated and goal‑oriented with a passion for helping students achieve their educational goals.

What We Offer

• 25 days annual leave, plus 8 public holidays
• 1‑day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discount platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”

Equality, Diversity & Inclusion

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Seniority Level

Entry level

Employment Type

Full‑time