Enhanced Role Pharmacy Technician

Dudley & Walsall Mental Health Trust; Walsall; On-site; GBP 29,000 - 37,000; Full time

Job summary

An established healthcare provider in the UK is seeking a dedicated pharmacy technician to join their team. In this rewarding role, you will manage complex medicine requests, ensuring patients receive the highest quality care. You will work closely with nursing staff, providing essential support in medicines management and patient counseling. The position offers a competitive salary and a range of benefits, including opportunities for professional development and a supportive work environment. Join a team that values compassion, teamwork, and professionalism, and make a meaningful impact on patient care.

Benefits

Salary sacrifice scheme

Car leasing scheme

On-site staff accommodation

NHS pension retention

Professional development opportunities

Qualifications

• Experience in managing complex medicine requests and dispensing.
• Ability to train and supervise pharmacy students and apprentices.

Responsibilities

• Accuracy checking of prescriptions and supporting medicines management.
• Working closely with nursing staff to ensure timely dispensing.

Skills

Medicines management

Patient counseling

Technical problem-solving

Risk management

Education

BTEC and NVQ Level 3 in Pharmaceutical Science

Registered pharmacy technician with GPHc

Accuracy Checking Accreditation

Tools

Automated dispensing systems

Ward-level automation

Job description

HoursFull time - 37.5 hours per week (work late evening as a shifted day, Weekends and Bank Holidays on rotation)Job ref407-WCCSS-7000877EmployerWalsall Healthcare NHS TrustEmployer typeNHSSiteWalsall Healthcare NHS TrustTownWalsallSalary£29,970 - £36,483 per annumSalary periodYearlyClosing10/04/2025 23:59

Employer heading

NHS AfC: Band 5

Walsall Healthcare NHS Trust

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk ) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant. The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community. As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

Job overview

Pharmacy at the Manor Hospital Walsall is looking for an experienced pharmacy technician to work as a band 5 enhanced role in medicines management.

Applicants will need to have knowledge and skills and experience to apply to the dispensing of medicines working with complex requests, supply of stock medicines including using automation at ward level accommodating seasonal trends in usage and coordinating the workflow in the dispensary. There is an opportunity to undertake quality improvement projects to make positive changes in medicines supply and patient benefits.

Our ward based services have evolved to working at the patients bedside and with nursing staff, to ensure patients receive a positive experience in hospital with their medicines, including on how to use them correctly.

Main duties of the job

You will perform duties required in your role as a pharmacy technician including accuracy checking of prescriptions and supporting the medicines management team to fully utilise available resources.

Your role will include supporting the training of our students and apprentices as part of your daily work.

You will be working in the DIspensary, Wards, procurement, distribution. We provide services to Hospices that will also form part of your work.

The main function we are integrating is working with nursing staff and our pharmacy teams at ward level to ensure the dispensing of patient specific medicines are done to meet administration times. You will also participate in ward audits to ensure the criteria is followed within the Trust medicines policy.

Working for our organisation

The Pharmacy has progressed with its workforce skill mix introducing new roles and investing in the training and development of staff.

We give opportunity for staff to progress onto new roles facilitated learning learning and mentoring.

We are supporting our ward based teams to work at the patient bedside using technology that is efficient, effective and responds to the needs of the patient and the Hospital.

We support our staff to familiarise themselves with technology and support them in their daily work as we use a Robot in the dispensary and automated cabinets at ward level and in the dispensary CD cabinets.

Detailed job description and main responsibilities

To be the first line for the referral of problem relating to prescriptions and to be able to investigate supply difficulties and assist with complex technical issues.

To be able to assist pharmacy staff in dealing with difficult or dissatisfied patients, carers or other healthcare staff.

To assist the Technical Managers and Team Leaders by identifying areas of pressure and reorganising work, seeking help or reallocating tasks through delegation.

To supervise staff in the dispensary and wards for daily workload to be managed

Assists in the provision and development of a scheme to provide the extended use of patient own medicines.

Create Patient Profile by checking Patients own medicines and speaking to the patient .

Checks the suitability of patients own medicine for continued use.

Assists in the provision of one-stop dispensing to the wards ensuring that the patient has enough medicine for discharge as well as for inpatient use.

Checks patient’s charts to review their medicine, referring new patients/medication or any queries to the ward pharmacist.

Dispenses medicine for the wards, labelling appropriately.

Counsel patients on use of their medicines.

Refers interventions to ward pharmacist.

To maintain the ward stock lists, liaising with Ward Pharmacists, Technical Managers etc. and adding/deleting items as appropriate. Advising wards and departments on safe and secure storage of medicines including all temperature monitoring.

To assist the Team Leaders/Technical Managers with timetabling the ward top-up visits, adjusting for bank holidays and other pressures.

To be aware of transport schedules and liaising closely with delivery staff to ensure work is ready on time.

To be the first line in dealing with supply problems for wards and departments.

Person specification

Qualifications

BTEC and NVQ Level 3 in Pharmaceutical Science or equivalent qualification

registration

Registered as a practising pharmacy technician with the GPHc (current)

Accuracy Checking Acreditation Certificate

Experience

Broad range of specialised experience of medicine management, e.g. storage, supply,

Knowledge

Application of governance , KPIs, audits and good practice

Identifying risks and early escalation

Experience in managing risks and risk registers and responding to urgent IT issues and helping staff in difficulty

Experience

Counselling patients on the use of their medicines

Please note your application will be transferred from the NHS Jobs system to internal Walsall Healthcare Trac System. All correspondence will be sent via Trac

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement.

** Please Note that this post may be identified as suitable and a preference given for Internal at Risk Employees**

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM

References from current and previous employers will be sought and must cover a minimum of 3 years employment. When completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover this period. Failure to complete this section may result in your application not being processed.

Please review the attached Job description and person specification carefully before applying to ensure that you meet the essential job requirements. Candidates should be aware that, regardless of country of origin, their ability to communicate in written and spoken English to the standard required to carry out the post, will be assessed during the selection process. Referee email addresses should be provided on your application form. Following the closing date, if you have not heard from us within 6 weeks you may assume your application has been unsuccessful. We reserve the right to close this job early. Interested applicants are therefore advised to apply as early as possible. If a large number of applicants meet the essential criteria then random selection will be applied. We are committed to operating flexible working practices wherever possible and committed to equal opportunities.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.