Enhanced Health Care Support Worker - Endoscopy

NHS Scotland; Glasgow; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

NHS Pension Scheme

Salary Sacrifice Car Benefit Scheme

Learning and development opportunities

Cycle to Work Scheme

NHS discounts

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Healthcare support role for the Endoscopy Unit at New Victoria Hospital ACH in Glasgow. This permanent position is 25.9 hours per week, with shift patterns to be discussed to meet service needs.

You will work within a multidisciplinary team delivering high-quality patient care before, during and after procedures. The role involves assisting in endoscopic procedures, maintaining clinical areas, handling specimens, and ensuring infection control

Qualifications

• Excellent literacy and numeracy skills.
• Ability to work effectively as part of a multidisciplinary team.
• Commitment to maintaining high standards of patient care.
• Commitment to personal development and continuous learning within the role.
• Ability to undertake direct and indirect patient care duties in a busy clinical environment.
• Knowledge and understanding developed through practical experience and on-the-job learning.

Responsibilities

• Support registered nursing staff by carrying out direct and indirect patient care duties within the Endoscopy Unit.
• Provide specialist care to patients before, during, and after procedures.
• Assist in maintaining a safe and clean clinical environment and support admissions and discharges.
• Undertake patient observations and ensure specimens are labelled and dispatched.
• Maintain stock and equipment levels and contribute to high standards of care.
• Assist during endoscopic procedures and support recovery areas.
• Adhere to infection prevention and control procedures and protect patient confidentiality.
• Participate in staff induction, training and ongoing professional development.

Skills

Literacy & numeracy

Multidisciplinary teamwork

Patient care commitment

Continuous learning

Direct and indirect patient care

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

This is an exciting opportunity to join a busy Endoscopy Unit that provides a wide range of diagnostic, therapeutic, and acute upper and lower gastrointestinal endoscopic procedures for both in‑patients and out‑patients. Working alongside a highly skilled and motivated multidisciplinary team, you will play an important role in delivering high‑quality patient care and supporting the smooth running of the service. Knowledge of Endoscopy, General Surgery, and Gastroenterology would be advantageous.

This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

Permanent Role - 25.9 Hours per week

New Victoria Hospital ACH

Shift Pattern - To be discussed to meet service needs

Key Responsibilities

As part of the multidisciplinary team, you will support registered nursing staff by carrying out a range of direct and indirect patient care duties within the Endoscopy Unit. You will provide specialist care to patients before, during, and after procedures, assist in maintaining a safe and clean clinical environment, support patient admissions and discharges, undertake patient observations, ensure specimens are accurately labelled and dispatched, maintain stock and equipment levels, and contribute to the delivery of high standards of care. The role also involves assisting during endoscopic procedures, supporting recovery areas, adhering to infection prevention and control procedures, maintaining patient confidentiality, and participating in staff induction, training, and ongoing professional development activities.

Knowledge, training, qualifications and/or experience required to do the job

Essential

• Excellent literacy and numeracy skills.
• Ability to work effectively as part of a multidisciplinary team.
• Commitment to maintaining high standards of patient care.
• Commitment to personal development and continuous learning within the role.
• Ability to undertake direct and indirect patient care duties in a busy clinical environment.
• Knowledge and understanding developed through practical experience and on-the-job learning.

Desirable

• Knowledge of Endoscopy, General Surgery, and Gastroenterology.
• Completion of a relevant training and/or competency programme.
• Experience working within an endoscopy, surgical, or gastroenterology setting.
• Understanding of patient care before, during, and after endoscopic procedures.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

For An Informal Discussion, Please Contact

Margaret Barlow, Interim Lead Nurse, 0141 355 1649, [e-mail]

Heather Brannan, Senior Charge Nurse, 0141 347 8311, [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process:

This vacancy may close early due to a high volume of applications. We recommend applying as soon as possible to avoid disappointment.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip:

Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community

We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSCGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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