Enhanced Care Support Worker - Band 3

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 24,000 - 28,000; Full time

Job summary

Ashford and St. Peters Hospitals NHS Foundation Trust is seeking Enhanced Care Support Workers to provide direct patient centred support across Nursing Teams and mental health services. You will contribute to patient comfort, safety and overall experience in diverse departments.

The role requiresCare Certificate and Level 3 health and social care qualifications, along with solid UK experience in care settings. A compassionate, team-oriented approach and ability to handle pressure are essential.

Qualifications

• Recent and significant UK experience as a health/enhanced care support worker.
• Successfully achieved the Care Certificate.
• Level 3 qualification preferably in a health and social care related subject.

Responsibilities

• Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs.
• Taking and recording patients' vital signs, identifying and escalating changes to a patient's condition.
• Providing one to one observation/cohort care for vulnerable patients who present a high risk of harm.
• Providing care and compassion, whilst demonstrating professional behaviour and utilising a range of appropriate communication skills.
• recognise and respond appropriately to the emotional needs of vulnerable patients
• Support the risk management of vulnerable patients by identifying, reporting and escalating issues of concern.
• Support the management of challenging or disturbed behaviour in accordance with Trust policies and procedures
• Under the guidance of registered professionals assist with the therapeutic interventions, maintaining a person centred and holistic approach
• Support patients to engage in therapeutic activities which promote independence, resilience and well being.
• Undertaking training and competencies related to the role competencies related to the specific department
• Escorting patients
• Reporting directly to the Trust's Enhanced Care Lead we are seeking people that are able to work a varied shift pattern including long days, nights and weekends, in a variety of settings including Urgent and Emergency Care, Older People Services, and Paediatrics

Skills

Direct patient care

Vital signs

Observation / cohort care

Communication skills

Emotional support

Risk assessment

Escalation of concerns

Teamwork

Flexibility

IT skills

Education

Care Certificate

Level 3 Health & Social Care

Job description

Our Enhanced Care Support Workers are at the heart of providing direct patient centred care, supporting the Nursing Teams as well as the mental health services and wider Multi-Disciplinary Teams. The role is varied, equally challenging and rewarding, where you will make a difference to the experience of our patients. The role includes:

• Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs
• Taking and recording patients' vital signs, identifying and escalating changes to a patient's condition
• Providing one to one observation/cohort care for vulnerable patients who present a high risk of harm
• Providing care and compassion, whilst demonstrating professional behaviour and utilising a range of appropriate communication skills
• recognise and respond appropriately to the emotional needs of vulnerable patients
• Support the risk management of vulnerable patients by identifying, reporting and escalating issues of concern.
• Support the management of challenging or disturbed behaviour in accordance with Trust policies and procedures
• Under the guidance of registered professionals assist with the therapeutic interventions, maintaining a person centred and holistic approach
• Support patients to engage in therapeutic activities which promote independence, resilience and well being.
• Undertaking training and competencies related to the role competencies related to the specific department
• Escorting patients
• Reporting directly to the Trust's Enhanced Care Lead we are seeking people that are able to work a varied shift pattern including long days, nights and weekends, in a variety of settings including Urgent and Emergency Care, Older People Services, and Paediatrics
• Candidates applying for this post must be able to demonstrate within the application form the following essential criteria:
• Recent and significant UK experience as a health/enhanced care support worker
• Successfully achieved the Care Certificate
• Level 3 qualification preferably in a health and social care related subject.
• Only candidates that meet the above will be considered for this post, and we especially welcome applications from those with experience in a mental health care setting. Successful candidates must also have excellent communication skills, excel under pressure, competent IT skills, and have a kind, caring and compassionate nature.

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff. Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan. We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care. St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital. Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.