Enhanced Access HCA

NHS Jobs; Greater London; Presencial; GBP 23 000 - 28 000; Tempo integral

Resumo da oferta

NHS Jobs is seeking an Enhanced Access Healthcare Assistant (HCA) to support evening and weekend clinics across the Primary Care Network in Tower Hamlets. You will work with doctors, nurses and pharmacists to deliver safe, patient-centred care and to perform delegated clinical duties.

You will conduct routine clinical observations, blood pressure and ECG measurements, venepuncture where trained, health promotion activities, and maintain accurate records using the clinical systems.

Qualificações

• Care Certificate or equivalent healthcare qualification.
• Evidence of healthcare assistant training.
• Venepuncture competency (or willingness to undertake training).

Responsabilidades

• Monitor blood pressure, pulse, and BMI, plus oxygen saturation.
• Carry out venepuncture and ECG recordings.
• Record clinical information accurately in the clinical system.
• Assist with stock monitoring and ordering of clinical supplies.
• Greet patients professionally and protect privacy.

Conhecimentos

Excellent communication

Interpersonal skills

Independent working

Team collaboration

IT literacy

Formação académica

Care Certificate or equivalent

Healthcare assistant training

Ferramentas

EMIS Web

SystmOne

Descrição da oferta de emprego

Job Title

Enhanced Access Healthcare Assistant (HCA) Job Title: Enhanced Access Healthcare Assistant (HCA)

Reports To

Services Manager / Director

Location

Tower Hamlets Network 2 PCN (Enhanced Access Sites)

Hours

As per Enhanced Access service requirement, including evenings and weekends

Salary

Depending on experience

Job Purpose

The Enhanced Access Healthcare Assistant (HCA) will support the delivery of high-quality, patient-centred care during evening and weekend Enhanced Access clinics across the Primary Care Network (PCN). The post holder will work with other healthcare professionals to provide clinical and administrative support, ensuring safe, effective, and efficient patient care. The role will involve undertaking delegated clinical duties, supporting chronic disease monitoring, health promotion activities, and assisting clinicians in delivering enhanced access services to patients registered across the network.

Clinical Duties

• Blood pressure monitoring
• Pulse and oxygen saturation measurements
• Height, weight and BMI recording
• Temperature measurements
• Urinalysis
• Perform venepuncture in accordance with training and competency assessments.
• Carry out NHS Health Check activities where appropriately trained.
• Conduct ECG recordings.
• Assist patients with health screening programmes.
• Carry out smoking cessation, lifestyle, and health promotion activities.

Administrative Duties

• Record clinical information accurately within the clinical system.
• Ensure documentation is completed accurately and contemporaneously.
• Assist with stock monitoring and ordering of clinical supplies.
• Report equipment faults or shortages promptly.
• Support audit and quality improvement activities as required.

Patient Care Responsibilities

• Greet patients in a professional and courteous manner.
• Support patients to access appropriate services within primary care.
• Promote patient dignity, privacy, and confidentiality at all times.
• Provide reassurance and support to patients during procedures.
• Escalate concerns regarding patient welfare promptly to an appropriate clinician.

Governance and Safety

• Work within the HCA scope of practice and competency framework.
• Adhere to PCN, practice and NHS policies and procedures.
• Comply with Infection Prevention and Control standards.
• Maintain accurate and confidential patient records in accordance with GDPR and NHS requirements.
• Report incidents, accidents, near misses, and safeguarding concerns appropriately.
• Support the delivery of safe services during evenings and weekends.

Communication and Working Relationships

• GPs
• Practice Nurses
• Nurse Practitioners
• Pharmacists
• Care Coordinators
• Reception and Administration Teams
• PCN Management Team
• Patients and carers

Person Specification

Qualifications

• Care Certificate or equivalent healthcare qualification.
• Evidence of healthcare assistant training.
• Venepuncture competency (or willingness to undertake training).

Experience

• Experience working within Primary Care, Community, NHS, or healthcare settings.
• Experience taking routine clinical observations.
• Experience working directly with patients.
• Experience maintaining accurate records.

Knowledge

• Understanding of confidentiality and information governance.
• Understanding of infection prevention and control procedures.
• Awareness of safeguarding responsibilities.
• Understanding of professional boundaries and scope of practice.

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Good IT skills.
• Ability to prioritise workload effectively.
• Ability to remain calm under pressure.

Personal Attributes

• Reliable and punctual.
• Flexible approach to working evenings and weekends.
• Professional and patient-focused.
• Commitment to equality, diversity and inclusion.

Desirable Criteria

• Previous experience working within GP practices or GP's?
• Experience supporting chronic disease management clinics.
• NHS Health Check training.
• Knowledge of EMIS Web and/or SystmOne.
• Understanding of Enhanced Access service specifications.

Additional Requirements

• Ability to travel between Enhanced Access sites across the PCN where required.
• Commitment to ongoing professional development and mandatory training.
• Flexibility to work evenings, weekends, and bank holidays in line with service needs.

Enhanced Access Specific Duties

• Routine GP and nursing appointments.
• Long-term condition monitoring clinics.
• Vaccination and immunisation programmes (where appropriately trained).
• Health promotion and prevention services.
• Network-wide Enhanced Access clinics operating during evenings and weekends.