Engineering Services Account Manager - Growth & Revenue

Briggs Equipment; Glasgow; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Contributory pension scheme

Profit share bonus

Paycare and eyecare

High street discounts

Job summary

Briggs Equipment is seeking an Engineering Services Account Manager in Scotland (National) on a permanent basis. You will identify safety concerns, manage key customer relationships, and collaborate across departments to streamline service delivery and maximise revenue.

The role requires strong communication, excellent workload organisation, and solid IT skills including Power BI and Microsoft Office. You will support technical sales for Plant and Groundcare products and drive growth

Qualifications

• Significant effective communication skills.
• Experience organising and prioritising a demanding workload.
• Strong IT skills including Microsoft Office and Power BI.
• Knowledge of Plant and Groundcare equipment.

Responsibilities

• Identify and escalate safety concerns related to Briggs or customer operations.
• Manage and develop relationships with an assigned portfolio of customers across contract types.
• Collaborate across departments—Credit Control, Engineering Managers, Engineers, and Service Centres.
• Provide technical sales support for Plant and Groundcare products.
• Identify and pursue growth opportunities by increasing the share of customer spend.
• Respond to tender enquiries across multiple platforms to position Briggs as the preferred supplier.
• Build and maintain strong stakeholder relationships at all customer levels to drive revenue growth.
• Ensure full compliance with engineering standards, health and safety regulations, and audit requirements with the Engineering Manager.
• Track and communicate contract performance using BE Portal KPIs and Power BI.
• Promote and expand Truckcare contracts to grow the active fleet.
• Champion continuous improvement initiatives to enhance business unit performance.
• Foster a positive and inclusive work environment.

Skills

Communication skills

Organisation & prioritisation

Tools

Power BI

Microsoft Office

Job description

Briggs Equipment is seeking an Engineering Services Account Manager in Scotland (National) on a permanent basis. You will identify safety concerns, manage key customer relationships, and collaborate across departments to streamline service delivery and maximise revenue.

The role requires strong communication, excellent workload organisation, and solid IT skills including Power BI and Microsoft Office. You will support technical sales for Plant and Groundcare products and drive growth