Engineering Scheduler — Flexible Hours, Pension & Bonus

SIEMENS; Slough; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Performance-based bonus

Flexible working hours

Pension plan

26 days annual leave + 5 days

Bank holiday allowance

Job summary

Siemens is seeking an Engineering Scheduler to keep the CSSO operations running smoothly by deploying engineers at the right times across service accounts. You will coordinate daily activities, handle calls, dispatch engineers, and manage customer inquiries with a focus on accuracy and timely service.

Based at Langley, Slough, with a planned relocation to Botanica Ditton Park in 2027. Strong admin skills and proficiency in MS Office and service management systems are essential for success in

Qualifications

• Excellent verbal and written communication skills with a professional telephone manner.
• Strong organisational skills with the ability to prioritise tasks and maintain a high level of attention to detail.
• Ability to coordinate multiple activities simultaneously, balancing customer requirements, engineer availability and business priorities.
• Experience maintaining accurate records, updating service management systems and producing operational reports.
• Proficient in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
• A conscientious and helpful approach, with the willingness to use your initiative to solve problems.

Responsibilities

• Plan, schedule and dispatch engineers for reactive fault calls and planned maintenance activities, ensuring customer commitments and service level agreements are met.
• Assist with the planning and dispatch of engineers for both fault calls and planned maintenance works.
• Ensure all service activities are completed within required timeframes, including invoicing, goods receipting, and checking engineering documentation.
• Act as a professional point of contact for customer enquiries and serve as an initial point of escalation to resolve issues as required.
• Raise purchase requisitions for parts, subcontractors, or equipment hire, and liaise with both internal and external partners.
• Ensure Risk and Method Statements (RAMS) are up to date, making minor changes as necessary for management review and approval.

Skills

Communication

Organization

Coordination

Record keeping

Microsoft Office

Tools

Outlook

Excel

Word

PowerPoint

Job description

Siemens is seeking an Engineering Scheduler to keep the CSSO operations running smoothly by deploying engineers at the right times across service accounts. You will coordinate daily activities, handle calls, dispatch engineers, and manage customer inquiries with a focus on accuracy and timely service.

Based at Langley, Slough, with a planned relocation to Botanica Ditton Park in 2027. Strong admin skills and proficiency in MS Office and service management systems are essential for success in