Engineering Manager

ISS; City of Westminster; On-site; GBP 70,000 - 95,000; Full time

Job summary

ISS is seeking an Engineering Manager - Operations to lead asset management activities, ensuring accurate asset registers, CAFM data quality, and robust maintenance plans. You will drive compliance programmes, RAMS, and data-driven improvements across a large multi-disciplinary engineering team.

You will own maintenance strategies, KPI reporting, and stakeholder engagement, applying IoT data and best practices to deliver efficiencies while maintaining safety and regulatory compliance.

Qualifications

• Requires strong leadership experience managing large multi-discipline engineering teams.
• Experience in asset management, CAFM data governance and maintenance planning.
• Proven ability to drive compliance programmes, audits and KPI reporting.

Responsibilities

• Lead asset management activities, including asset registers, CAFM data, and maintenance planning.
• Ensure maintenance regimes comply with manufacturer guidance and SFG20 standards.
• Manage statutory compliance programmes, records, and timely closure of defects.
• Lead compliance audits and produce KPI, risk, and performance reporting.
• Develop and optimise PPM strategies based on asset criticality and performance.
• Maintain accurate asset lifecycle data and ensure CAFM records remain current and compliant.
• Manage and support a team of around 30 engineers across multiple disciplines and shift patterns.
• Oversee RAMS, engineering procedures, safe systems of work, and HSEQ compliance to promote a strong safety culture.
• Strong understanding of mechanical and electrical engineering within a facilities management environment.
• Ideally experienced within a retail FM environment.
• Previous experience managing multi-skilled engineering teams across different trades and shift patterns.
• Ability to manage multiple tasks, priorities, and projects simultaneously.

Skills

Leadership

Asset management

CAFM data

SFG20 guidance

RAMS & HSEQ

Stakeholder management

Mechanical & electrical FM

Excel

Power BI

Education

HNC/HND or Degree in Engineering or Building Services

Tools

CAFM systems

Excel

Power BI

Job description

We are seeking an Engineering Manager - Operations to lead the delivery of asset management activities in line with contractual requirements, ensuring the effective management of asset registers, CAFM system data, maintenance plans, and compliance programmes.

The successful candidate will play a key role in enhancing asset management service offerings, driving operational excellence, and supporting the ongoing development of the site and engineering function., We are looking for a highly capable engineering leader with strong mechanical and electrical facilities management experience, excellent stakeholder management skills, and a proven ability to oversee large engineering teams.

This role requires ownership of compliance, asset performance, maintenance strategies, and data-driven improvement initiatives, including the meaningful application of IoT data to deliver commercial efficiencies.

Key Responsibilities

• Lead asset management activities, including asset registers, CAFM data, and maintenance planning.
• Ensure maintenance regimes comply with manufacturer guidance and SFG20 standards.
• Manage statutory compliance programmes, records, and timely closure of defects.
• Lead compliance audits and produce KPI, risk, and performance reporting.
• Develop and optimise PPM strategies based on asset criticality and performance.
• Maintain accurate asset lifecycle data and ensure CAFM records remain current and compliant.
• Manage and support a team of around 30 engineers across multiple disciplines and shift patterns.
• Oversee RAMS, engineering procedures, safe systems of work, and HSEQ compliance to promote a strong safety culture.
• Strong understanding of mechanical and electrical engineering within a facilities management environment.
• Ideally experienced within a retail FM environment.
• Previous experience managing multi-skilled engineering teams across different trades and shift patterns.
• Ability to manage multiple tasks, priorities, and projects simultaneously.
• HNC/HND or Degree in Engineering, Building Services, or equivalent.
• Strong understanding of asset management principles and statutory compliance frameworks.
• Proven experience using CAFM systems and managing engineering data governance.
• Excel and Power BI skills for reporting, dashboard creation, and audit evidence management.
• Working knowledge of SFG20, OEM guidance, and UK technical compliance regulations.
• Demonstrable experience leading compliance audits, PPM optimisation programmes, and stakeholder engagement across large-scale accounts.
• Resilient, hardworking, and capable of operating effectively within a complex operational environment.

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

#Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.