Engineering Lead
What this job involves:
To provide leadership and effectively deliver the day-to-day maintenance and operation of the plant within a multi-skilled engineering team in accordance with best practice and JLL standards. Primarily support the team in the delivery of all aspects of engineering services.
What your day-to-day will look like:
- Daily management of maintenance Engineers including monthly one-to-ones, annual reviews, and objectives.
- Manage all planned maintenance tasks within contract, manage reactive calls and breakdowns, report monthly SLAs to support FM team with reports and weekly SLA calls.
- Manage your team of Technicians to support agreed SLA & KPI.
- Ensure team uses JLL CAFM system to accurately record PPM and reactive tasks.
- Timely completion of ECAP or other client system approval systems.
- Manage the Control of Contractors on site, review risk assessments, method statements, and support the issue of permits to work; ensure site Inductions for Engineering staff and 3rd party vendors.
- Manage and implement JLL health and safety policies, updating risk assessments and method statements ensuring up-to-date records kept of reviews and communication to team.
- Maintain JLL H+S log books, ensuring all records are kept up to date.
- Carry out regular toolbox talks, record and monitor attendance of team.
- Ensure team carries out monthly mandatory Workday online training.
- Carry out monthly review of JLL Water log book, record and escalate any parameters out of tolerance. Ensure team keeps accurate records.
- Supervision of all water treatment and testing procedures.
- Provide security and Engineers with monthly on-call rota, manage Engineers' overtime and call-out payments.
- Assist Facility Manager with monthly billing tracker, control budget cost for M+E invoicing.
- Maintain Statutory Compliance log books on site and records with support to Facility Manager ensuring statutory compliance reports are received in a timely manner.
- Support Facility Manager with Energy saving objectives.
- Hold regular meetings with all site staff (FM's, Techs, etc.) to hold brainstorming sessions to create new initiatives and maintain good communication with team.
- Ensure 6 monthly and annual review of team performance via JLL IPMP process.
- Support refurbishment/upgrade projects to ensure all information is supplied as requested and has limited impact on site operations.
- Manage the client’s IT Change Management process acting as the single point of contact for site.
- Complete Electrical AP duties in accordance with the buildings planned and reactive schedules.
NOTE:
All details are provided for guidance only and do not necessarily limit the responsibilities and accountabilities of the role.
Qualifications and Experience
- Minimum of 5 years relevant experience in Critical Environments such as Corporate Banking/Data Centres or Similar.
- HV Authorised Person - Current HV/AP with a minimum of 5 years’ experience is essential.
- Electrical Engineering HNC/HND/NVQ (Successfully completed apprenticeship in either).
- C&G Pts. 1 & 2, equivalent or exceeds.
- 17th Edition IEE: Wiring and Installation (Ability to attain 18th Edition through additional training).
- IOSH Working Safely (Or NEBOSH equivalent).
- IPAF (Combined).
- L8 Awareness Training.
- Excellent communication skills and the ability to deal with all levels of staff/management/customers.
- Ability to lead, motivate and direct a small team of engineers.
- Enthusiasm and Proactive in achieving the highest standard of operation.
- Have good IT and report writing skills (Outlook, Word, Excel, Power Point).
- Sound knowledge and understanding of working in the M&E, FM, and TFM environments.
- Permit to Work, Risk Assessment and Method Statement training or experience.
- Proficient in the use of Microsoft Office packages (Outlook, Word, Excel, PowerPoint, Visio, etc.).
- Auditing Training or previous experience.
- Familiarity with relevant regulatory, legislative requirements and British Standards as applicable.
- An autonomous self-starter, self-motivated and well-disciplined.
- Adaptable and flexible approach to work requirements, willing to accept change.
- Excellent interpersonal skills to manage diverse range of service providers, client representatives and stakeholders.
- Able to make effective decisions quickly.
- Demonstrated ability to manage multiple deliverables daily.
- Demonstrated ability to prioritise work within tight deadlines.
- Ability to remain calm and control own emotions to find appropriate resolution when handling conflict.