Engineering Director, CRM Platforms & Client Engagement

Barclays

Glasgow

On-site

GBP 150,000 - 210,000

Full time

8 days ago

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Job summary

Barclays in the United Kingdom is seeking an Engineering Director – CRM Platforms to lead engineering for CLM's CRM and Client Engagement capabilities, enabling client acquisition, onboarding, servicing and growth. The role requires deep technical leadership across Java-based services, APIs and Salesforce-based CRM ecosystems, with collaboration across Product, Operations, Architecture, Marketing and Risk.

You will mentor teams, shape platform strategy, and drive secure, scalable delivery in a

Qualifications

Proven experience leading engineering teams in enterprise, regulated environments.
Hands-on Java, Spring Boot, APIs and microservices delivery.
Deep understanding of CRM ecosystems including Salesforce.
Experience with marketing tech platforms like Salesforce Marketing Cloud and Adobe Experience Platform.
Ability to balance technical leadership with stakeholder management and delivery accountability.

Responsibilities

Lead and develop high-performing engineering teams delivering CRM and client engagement platforms.
Define and execute the engineering roadmap aligned with CLM strategy.
Collaborate with Product, Marketing, Architecture and Risk stakeholders.
Ensure secure, scalable, and resilient platform designs and delivery.