Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Plymouth; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer in Plymouth to join their Engineering team. This full-time role involves developing technical relationships, delivering training, and supporting projects in cloud technologies. The ideal candidate will have a strong work ethic, experience in IT managed services, and knowledge of Azure and Linux. Benefits include 26 days of annual leave, a company-matched pension scheme, and ongoing training opportunities.

Benefits

26 days annual leave plus public holidays

Company-matched pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts through Telent Reward scheme

Ongoing training and support

Qualifications

• Experience in support environments (IT Managed Service).
• On-premise Cloud Services experience is desirable.

Responsibilities

• Deliver training on products and solutions.
• Monitor customer incidents and report on accounts.
• Manage documentation related to customer platforms.

Skills

Cloud technologies

Leadership

Communication

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

Azure

Linux

MS SCCM

MS Exchange

VMware vCloud Director

Microsoft SQL Server 2016

Job description

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Engineer - Cloud (Previous Relevant Experience is Required), Plymouth

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Client:

Telent

Location:

Plymouth, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development as a Cloud Engineer through challenging projects.

The Cloud Engineer will develop and maintain technical relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate, develop networks, and systems impacting millions, contributing to critical infrastructure connectivity and security 24/7.

Cloud Engineer - What you’ll do:

Deliverables include:

• Training internal engineering staff and customers on products and solutions.
• Supporting Professional Services and Sales opportunities within Network Services.
• Monitoring customer incidents and reporting on nominated accounts.
• Highlighting trends, security threats, or technical bulletins affecting customers.
• Managing documentation and technical information related to customer platforms and Telent Cloud Services (TCS).
• Following internal and external processes for tasks, reporting, and changes, including documentation updates.
• Assisting with PoC scenarios, Type Approval activities, and lab testing.
• Creating TA, POC, RFC, WI, and SoW documentation.
• Peer reviewing engineering documentation.
• Pre-staging equipment for projects or installations.
• Attending customer meetings such as support reviews, project roadmaps, and incident reviews.
• Accurately submitting timesheets and expenses.
• Linking certifications and training to business objectives.
• Adhering to GDPR and security policies.

Cloud Engineer - Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in support environments (IT Managed Service). On-premise Cloud Services experience is also desirable.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above, with clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 and above
• VMware vCloud Director knowledge
• Leadership qualities
• Strong work ethic and pride in ownership
• Hands-on with relevant technology
• Ability to build trust and collaborate
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Teamwork and independence capabilities

Telent - What we offer:

Opportunities for development across sectors, roles, and technologies. We promote an inclusive culture that values diversity, allowing everyone to thrive.

Benefits include:

• 26 days annual leave plus public holidays, with buy/sell options
• Company-matched pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts through Telent Reward scheme
• Ongoing training and support

Brilliance brought together.

Our values and behaviors:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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#TJ-Hybrid

About Telent: Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support across the UK. Join us to make a meaningful impact and be part of a dedicated team of over 3,000 professionals.