Engagement Operations & Communications Coordinator

Queen Mary University of London; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Queen Mary University of London is seeking a proactive Engagement Operations Coordinator to sit at the heart of the Engagement team. You will manage communications, events, and data flows that demonstrate the impact of our civic engagement work.

Based in London, you will handle newsletters, CMS tasks, and financial administration, while supporting committee work and external partnerships. A flexible, team-oriented approach is essential to thrive in this busy, multi-stakeholder environment.

Qualifications

• Experience in admin, coordination or support in busy multi-stakeholder environments.
• Experience supporting communications channels (newsletters, webpages, social media) and coordinating events.
• Financial admin experience (POs and invoices) and maintaining records.
• Committee or meeting support with minute-taking and actions follow-up.
• Strong organisation, communication, IT skills and attention to detail.
• Ability to work independently and as a team across the university and external partners.

Responsibilities

• Run communications channels and newsletters, refresh webpages and social channels.
• Coordinate events from booking to on-the-day delivery.
• Raise purchase orders and process invoices; manage Agresso records.
• Pull together data to show the impact of engagement work.
• Serve as first point of contact and manage a varied workload.

Skills

Administrative skills

Coordination

Event coordination

Communications

Invoicing

Minute-taking

Education

Degree or equivalent

Tools

CMS

Mailchimp

Canva

Agresso

Job description

Queen Mary University of London is seeking a proactive Engagement Operations Coordinator to sit at the heart of the Engagement team. You will manage communications, events, and data flows that demonstrate the impact of our civic engagement work.

Based in London, you will handle newsletters, CMS tasks, and financial administration, while supporting committee work and external partnerships. A flexible, team-oriented approach is essential to thrive in this busy, multi-stakeholder environment.