Engagement Manager - French Speaker

LexisNexis Risk Solutions; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Fraud Subject Matter Expert to manage customer accounts and deliver strategic fraud solutions. In this dynamic role, you will engage with clients to understand their needs and develop effective fraud strategies. Your expertise in risk management and fraud solutions will be pivotal in enhancing customer relationships and driving operational efficiencies. This position offers the chance to work closely with cross-functional teams and contribute to innovative projects that make a real impact in the financial industry. If you're passionate about problem-solving and have a knack for strategic thinking, this opportunity is perfect for you.

Qualifications

• Experience in consulting or banking with a focus on fraud management.
• Understanding of financial industry and fraud-related areas.

Responsibilities

• Manage customer accounts post-implementation as a fraud SME.
• Develop and deliver fraud strategies and provide solution training.

Skills

Fraud Management

Risk Assessment

Problem Solving

Critical Thinking

Consulting

Professional Services

Fluency in English

Fluency in French

Tools

Rule Engines

Fraud Solutions

Job description

• Location: London, London, City of, United Kingdom
• Contract Type: Regular
• Schedule: 40
• Job ID: R94259

About the Business :

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team :

The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders.

About the Role :

You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects.

Responsibilities :

Showing a good understanding of fraud and risk management, relating it to products and service within the firm

Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps

Developing and delivering fraud strategies, providing solution training and transfer of knowledge

Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution

Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice

Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables

Requirements :

Experience in consulting, professional services or banking

Understanding of financial industry and knowledge of fraud related areas

History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers

Problem solving and critical thinking skills

Experience working with rule engines and fraud solutions is considered an asset

Fluency in English and French

Learn more about the LexisNexis Risk team and how we work here

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. EEO Know Your Rights .

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