Engagement Lead

North Highland; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading change and transformation consultancy is seeking an Engagement Lead to drive impactful solutions in the retail sector. This role emphasizes strong engagement and collaborative skills in a dynamic environment, ideally suited for someone with a deep understanding of retail technology and a proven consulting background.

Qualifications

• Proven experience as an Engagement Lead or SME in the retail space.
• Deep understanding of business capabilities and associated technologies, including Payments, EPOS, Online, and Omnichannel.
• Strong interpersonal skills.

Responsibilities

• Work with key customers in the Retail space, leveraging domain expertise.
• Engage with senior stakeholders and manage ambiguous situations.
• Collaborate with technology and architecture teams to define target states.

Skills

Stakeholder Engagement

Communication

Collaboration

Job description

Join to apply for the Engagement Lead role at North Highland

2 days ago Be among the first 25 applicants

Join to apply for the Engagement Lead role at North Highland

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.

We're seeking a Engagement Lead (Inside IR35 6 months' Contract) in London in Retail & Consumer Products to help us take vision to value and create lasting impact.

Summary

You will be working with one of our key customers in the Retail space. You will primarily work as the Engagement Lead and you will be able to draw on your functional and domain retail expertise on technology, payments and digital workstreams.

You Will

• Demonstrate proven experience as an Engagement Lead or SME in the retail space.
• Demonstrate a deep understanding of the business capabilities and associated technologies for in store which may include: Payments, EPOS, Online, Omnichannel, loyalty schemes, personalisation and CRM.
• Have knowledge of the technology vendor landscape in some or all of the above areas.
• Have strong senior stakeholder engagement and be comfortable dealing with ambiguity.
• Demonstrate strong inter-personal and communication skills.
• Have a natural ability to collaborate with the technology and architecture teams working towards a target state and roadmap.
  
  

Ideally, We’d Like

• Experience working in Consulting
• Experience in the Retail space
  
  

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (PAYE) opportunity working via an Umbrella company.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.

#ind2

Reference: 48067

APPLY FOR THIS JOB

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Business Consulting and Services

Referrals increase your chances of interviewing at North Highland by 2x

Sign in to set job alerts for “Engagement Lead” roles.

London, England, United Kingdom 1 week ago

Greater London, England, United Kingdom 2 days ago

Communications & Engagement Lead, Guest Support

London, England, United Kingdom 1 week ago

Community and Customer Engagement Manager

Watford, England, United Kingdom 19 hours ago

Diversity, Equity & Inclusion Consultant

London, England, United Kingdom 1 week ago

Supporter Engagement Manager: Communications

Director, Customer Experience & Learning and Development

London, England, United Kingdom 6 days ago

Senior Community Engagement Manager, Community Leaders

London, England, United Kingdom 1 month ago

London, England, United Kingdom 5 days ago

UK DTN Engagement and Communications Lead

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 days ago

Senior Education and Industry Engagement Manager

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 days ago

Executive and Employee Communications Manager

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Senior Professional Services Engagement Manager

London, England, United Kingdom 3 weeks ago

Senior Manager, Expansions Communications - Global

London, England, United Kingdom 1 week ago

Assistant Director of Campus Experience, Communication and User Engagement

London, England, United Kingdom 4 days ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.