Engagement and Development Officer

Bidvane; Sheffield; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous holiday entitlement

Flexible working options, including…

Support to learn about Solar PV and WE

Guaranteed interview scheme for others

Job summary

Sheffield City Council is seeking an Engagement and Development Officer to support energy efficiency initiatives in the Housing Energy Efficiency Team. The role involves explaining Solar PV to tenants, coordinating with installers and partners, and leading tenant liaison activities across city pilots.

You will visit homes, answer questions, and help residents understand how energy-efficient technologies work.

Qualifications

• Communicate clearly and sensitively with people from varied backgrounds.
• Build trust, listen to concerns and respond constructively.
• Work independently and develop knowledge of Solar PV and energy efficiency.

Responsibilities

• Develop and deliver a tenant liaison strategy for the Solar PV pilots.
• Visit tenants at home before, during and after installation to explain Solar PV and other energy‑efficiency technologies.
• Answer tenant questions and help residents understand the work and use the technology.
• Promote energy‑efficiency works and provide clear, accessible information to council tenants.
• Coordinate with installers and other external stakeholders.
• Work with the Housing Energy Efficiency Team and other Council teams to share information and resolve issues.
• Support tenant engagement events and help provide a consistent tenant experience.
• Organise the annual Warm Homes Sheffield event promoting city services to homeowners, tenants and landlords.

Skills

Clear communication

Empathy and listening

Independent working

Stakeholder engagement

Attention to detail

Organise workload

Job description

The Engagement and Development Officer sits in Sheffield City Council’s Housing Energy Efficiency Team, supporting work to improve homes and address fuel poverty. The post promotes energy-efficiency measures and guides council tenants through Solar PV installations, from explaining the work to resolving questions and coordinating with project partners. It also develops tenant liaison for city-wide pilots and organises the annual Warm Homes Sheffield event. The role is 37 hours a week and may require relevant safeguarding checks.

What the job involves

• Develop and deliver a tenant liaison strategy for the Solar PV pilots


• Visit tenants at home before, during and after installation to explain Solar PV and other energy-efficiency technologies


• Answer tenant questions and help residents understand the work and use the technology


• Promote energy-efficiency works and provide clear, accessible information to council tenants


• Coordinate with installers and other external stakeholders


• Work with the Housing Energy Efficiency Team and other Council teams to share information and resolve issues


• Support tenant engagement events and help provide a consistent tenant experience


• Organise the annual Warm Homes Sheffield event promoting city services to homeowners, tenants and landlords

Skills & knowledge

• Communicate clearly and sensitively, adapting information for people from varied backgrounds


• Build trust and rapport, listen to concerns and respond constructively


• Work independently and develop technical knowledge of Solar PV and energy efficiency


• Build effective working relationships with colleagues and external partners


• Use a methodical approach and pay close attention to detail


• Organise workload, manage competing priorities and adapt to change, knowing when to seek support

Checks & eligibility

• Relevant safeguarding checks where appropriate to the role

Nice to have

• Experience in energy efficiency, housing, community engagement or a related area

What’s offered

• Generous holiday entitlement


• Flexible working options, including reduced hours, part-time working and job share


• Support to learn about Solar PV and the wider energy-efficiency sector


• Guaranteed interview scheme for eligible disabled applicants, care leavers and armed forces veterans who meet the essential criteria