Enforcement Agent – Field Recovery & Negotiation Pro

Bristow And Sutor Group; United Kingdom; Remote; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Company car

Fuel card

Smartphone

Pension

Life assurance

Employee assistance

Discount scheme

Training and career development

Job summary

Bristow & Sutor Group is seeking Enforcement Agents for North West London and surrounding areas. The role covers Berkhamsted, Hemel Hempstead, Henley-on-Thames, Hitchin, Ruislip, St Albans, Stevenage, Tring, Uxbridge, Watford, Wembley and nearby locations.

You will visit customers, negotiate recoveries, take payments and assist in income questionnaires, while adhering to enforcement regulations and maintaining detailed records.

Qualifications

• Full UK Manual Driving Licence is required.
• Free of CCJs and Criminal Record.
• Willing to work flexible hours between 5am and 9pm as needed.

Responsibilities

• Visit customers' homes and businesses within designated area.
• Negotiate professionally to maximise successful recoveries.
• Take payments, set up arrangements and assist with income questionnaires.
• Take control of goods when necessary, following regulations.
• Maintain accurate case notes, visit reports and payment records.
• Identify vulnerability and refer to appropriate support pathways.

Skills

Strong communication

Negotiation

Calm under pressure

Target-driven

Time management

People listening

Respectful conduct

UK driving licence

Clean criminal record

Job description

Bristow & Sutor Group is seeking Enforcement Agents for North West London and surrounding areas. The role covers Berkhamsted, Hemel Hempstead, Henley-on-Thames, Hitchin, Ruislip, St Albans, Stevenage, Tring, Uxbridge, Watford, Wembley and nearby locations.

You will visit customers, negotiate recoveries, take payments and assist in income questionnaires, while adhering to enforcement regulations and maintaining detailed records.