Energy Portfolio Lead | Hybrid & Data-Driven

Mitie Cleaning & Hygiene Services; Northampton; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Flexible home working

Private GP

Salary Finance

MiDeals discounts

Cycle-to-work

Enhanced pension contributions

Share plan

Job summary

Mitie Cleaning & Hygiene Services is seeking a Portfolio Manager to lead day-to-day management of large energy portfolios, ensuring service excellence and accurate data. You will supervise a team of Portfolio Analysts and coordinate supplier and meter changes.

Based in a UK-wide role with options for London or Northampton offices, this hybrid position demands strong stakeholder engagement, clear communications to senior stakeholders, and a focus on delivering reliable energy insights and

Qualifications

• Proven track record of building and maintaining long-term customer relationships through excellent stakeholder management and customer service.
• Strong knowledge of UK energy markets, including transmission and distribution frameworks, renewable energy policies, and industry support mechanisms.
• Excellent communication and presentation skills, with the ability to convey complex technical information clearly to senior stakeholders.
• Highly organised with strong analytical, problem-solving, and project management skills, capable of managing multiple priorities and tight deadlines.
• Advanced Microsoft Office skills (Excel, Word, PowerPoint, and Access) with the ability to apply strategic tools and data analysis to complex business challenges.

Responsibilities

• Lead the day-to-day management of strategic customer energy portfolios, ensuring service excellence and overseeing a team of Portfolio Analysts.
• Maintain accurate customer portfolio data by coordinating estate, site, meter, and supplier changes across internal systems.
• Manage and resolve customer queries, data requests, and escalations, ensuring timely responses and high levels of customer satisfaction.
• Oversee the production and delivery of contractual reports, providing accurate insights and supporting customers with energy spend management.
• Build strong customer relationships through regular calls, meetings, and stakeholder engagement, coordinating internal teams to deliver effective solutions.

Skills

Stakeholder management

Energy market knowledge

Customer service

Data analysis

Project management

Communication

Microsoft Office

Tools

Excel

PowerPoint

Access

Job description

Mitie Cleaning & Hygiene Services is seeking a Portfolio Manager to lead day-to-day management of large energy portfolios, ensuring service excellence and accurate data. You will supervise a team of Portfolio Analysts and coordinate supplier and meter changes.

Based in a UK-wide role with options for London or Northampton offices, this hybrid position demands strong stakeholder engagement, clear communications to senior stakeholders, and a focus on delivering reliable energy insights and