Energy Data Strategist: Industry Insights & Impact

Ecotricity; Stroud; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Healthcare plan

Hybrid Working

Pension contribution

Discounts (shops, gyms, events)

Job summary

Ecotricity is seeking an Industry Operations Expert to support Registrations, Settlement, Industry Data Management, Data Exceptions and SEG operations. You will act as a knowledge source, resolve complex data issues, and help improve processes while ensuring high data quality and compliance.

You’ll stay current with industry changes, share knowledge, and contribute to change initiatives, projects, and training materials across the team.

Qualifications

• Curious, proactive problem solver with keen eye for detail.
• Enjoy collaborative work and sharing knowledge across the team.
• Experience in the energy industry is beneficial but transferable skills welcomed.

Responsibilities

• Support customers from registration through to first bill by ensuring industry data is accurate and complete.
• Investigate and resolve industry data exceptions and operational queries within agreed timescales.
• Act as a trusted point of contact for electricity and gas industry data issues.
• Work with colleagues, industry partners, and third parties to achieve best outcomes for customers.
• Maintain high standards of data integrity, compliance, and operational performance.
• Keep up to date with industry developments and share knowledge across the team.
• Support process improvements, change initiatives, and create clear documentation and training materials.
• Contribute to projects and wider team activities supporting Ecotricity's goals and mission.

Skills

Analytical skills

Problem-solving

Communication

Attention to detail

Collaboration

Microsoft 365

CRM systems

Tools

CRM systems

Microsoft 365

Job description

Ecotricity is seeking an Industry Operations Expert to support Registrations, Settlement, Industry Data Management, Data Exceptions and SEG operations. You will act as a knowledge source, resolve complex data issues, and help improve processes while ensuring high data quality and compliance.

You’ll stay current with industry changes, share knowledge, and contribute to change initiatives, projects, and training materials across the team.