Energetic Retail Customer Assistant – Team-Driven Service

Sainsbury's; Newport; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discount card 10%–15%

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Retail discounts

Wellbeing programs

Supportive work environment

Job summary

Sainsbury's is looking for a Customer Assistant to support store operations with energetic, customer-first service. You’ll thrive in a fast-paced team environment, assisting with shelving, order picking, serving customers and promoting products.

You’ll use digital tools to improve customer experiences, help keep the store tidy, and build knowledge of promotions. The role emphasizes flexibility, learning, and collaboration in a busy retail setting.

Qualifications

• Friendly and welcoming demeanor with enthusiasm for helping customers.
• Thrives in a fast-paced environment and supports colleagues as part of a team.
• Open to learning and using new tools to improve service quality.

Responsibilities

• Put customers first and make them feel valued through friendly, helpful service.
• Be ready to assist across roles such as stocking, shelf filling, serving customers, or assisting with orders.
• Use digital tools to perform duties and enhance the customer experience.
• Help organize and move stock, keep shelves tidy and well-presented, and handle loads safely.
• Build knowledge of products, services, and promotions to confidently recommend items.

Skills

Friendly approach

Team player

Flexible

Willing to learn

Customer-focused

Tools

Digital tools

Job description

Sainsbury's is looking for a Customer Assistant to support store operations with energetic, customer-first service. You’ll thrive in a fast-paced team environment, assisting with shelving, order picking, serving customers and promoting products.

You’ll use digital tools to improve customer experiences, help keep the store tidy, and build knowledge of promotions. The role emphasizes flexibility, learning, and collaboration in a busy retail setting.