Endoscopy Scheduler

Lancashire Teaching Hospitals NHS Foundation Trust; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Sheffield is seeking a skilled individual to join their Endoscopy scheduling team. You will facilitate efficient patient appointments and maintain accurate records using scheduling systems. The position requires excellent communication skills and a dedication to patient care within a supportive team. Opportunities for personal growth within a well-regarded institution await you.

Qualifications

• Experience in liaising with patients and staff effectively.
• Ability to maintain accurate electronic records.
• Knowledge of booking systems and procedures.

Responsibilities

• Schedule patient appointments for endoscopy procedures.
• Maintain up-to-date electronic records of referrals.
• Liaise with clinical staff to optimize procedure sessions.

Skills

Patient communication

Knowledge of scheduling systems

Organizational skills

Tools

Harris Flex

Solus Endoscopy

Job description

You will work as a member of the Endoscopy service scheduling team and provide an efficient and effective service to all patients who require an Endoscopy procedure. You will liaise with patients to arrange mutually convenient appointments for procedures in line with Trust policy, scheduling and booking patients into both the Trust’s electronic patient record system and Solus Endoscopy systems.

You will ensure any capacity constraints are escalated in line with departmental and Trust policy and maintain up to date electronic records of all inpatient referrals.

• To ensure all relevant patients information is accurate and record details of all patient communications and episodes on Harris Flex.
• To add referrals received into the booking office to the appropriate waiting lists, ensuring all sources of information have been recorded accurately and fully to effectively populate the Patient Tracker Lists
• To liaise with patients, nursing, and clinical staff using your own initiative and comprehensive knowledge base to compile endoscopy lists effectively whilst always fully optimising the procedure sessions.
• To ensure that all patient appointments are correctly scheduled and documented on both Harris Flex and the Solus Endoscopy system ensuring patients are booked chronologically and in clinical priority avoiding breaches

Lancashire Teaching Hospitals NHS Foundation Trust is one of the biggest trusts in the North West. We provide many specialist tertiary services, deliver award-winning teaching and development programmes, lead national and international clinical trials and research studies, and always give excellent care with compassion. When joining our friendly and dedicated team, you will have an unparalleled opportunity to learn, grow and flourish in a supportive and innovative environment, and work with some of the UK’s leading healthcare experts.

Endoscopy services are provided at Lancashire Teaching Hospitals (LTH) NHS Foundation Trust at two organisational sites namely Chorley District Hospital (CDH) and Royal Preston Hospital (RPH). The services form a support service of an integral part of the three key national performance standards namely 18-week referral to treatment time (RTT), cancer waiting time standards and the 6-week diagnostic waiting time standard (DM01).

The scheduling team within endoscopy plays an integral role in ensuring patients are booked for endoscopy procedures in a timely manner . The team is friendly, hardworking and well led .

For further details / informal visits contact: Name: Naomi Rawcliffe Job title: Clinical Service Manager Email address: [e-mail]

Vicky Hughes [e-mail]

Specialty business manager Endoscopy