Endoscopy Admissions Officer

Dorset County Hospital NHS Foundation Trust; Dorchester; On-site; GBP 21,000 - 26,000; Full time

Job summary

Dorset County Hospital NHS Foundation Trust is seeking an Admissions Officer to arrange and manage admission dates for elective procedures. You will support the end-to-end process from clinicians adding patients to the waiting list through to hospital admission, ensuring timeliness and efficiency.

The role requires a friendly, patient‑centred approach in a fast-paced environment. You will work with the Access team, receive comprehensive training, and contribute to a supportive, inclusive culture

Qualifications

• Requires organised and proactive approach.
• Strong communication with patients and clinicians.
• Experience handling clerical tasks and dealing with the public.

Responsibilities

• Arrange and manage admission dates for elective procedures.
• Support end-to-end admission process from waiting list to hospital admission.
• Maintain timeliness and efficiency in patient flows.

Skills

Organised

Communication

Customer service

Keyboard skills

Job description

The role of an Admissions Officer is to arrange and manage the admission dates for patient having an elective procedure. This covers the end-to-end process from the point that a clinician decides to add a patient to a surgical waiting list, through to the patient being admitted to hospital.

Coming into hospital is a stressful time for the patient and their families, so a friendly, warm, and patient centred approach is at the heart of this role. It is a fast past job, so you will need to be organised with good communication skills.

The office is open 8am until 6pm, Monday to Friday. Having a balanced home and work life is important so we offer a flexible approach to working arrangements.

The Access team are a diverse team covering a variety of administrative functions across the Trust as a whole. We offer full training and support both whilst you learn the role and once fully trained and working independently, within a supportive and approachable team.

You will need to be committed to your training, an in exchange we can offer further opportunities for future training and development.

The Admissions Department is looking for a motivated, organised individual. You will work as part of this team to ensure that patients are admitted to hospital in a timely and efficient manner, making the process as smooth as possible for patients and clinicians.

The role of an Admissions Officer requires you to have your own area of responsibility following a successful probation period. During your first 6 months you will learn specialties within the Department. Full training will be given in order that you are fully competent in processes and work within policy & procedure guidelines.

The successful candidates must have up to date keyboard skills, experience of dealing with members of the public and recent clerical experience. A proven ability to be flexible in responding to changing situations is essential.

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well‑being of our communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under‑represented groups.